Was charged for equipment that they did not have available
DANIEL C
Customer Reviews for H6 Auto Group
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The equipment wasn't clean or in good condition. I paid to rent a dolly but never received one. At the time of return, there was no one on site to whom I could make a complaint. I filed a complaint through the app, but in the end, I was automatically charged for a dolly that I never received or was able to use. In short, it was poor service and an extra charge for something I didn't receive.
Marco MGuy at this location was great!
Jeffery BNothing
Anne F