Customer Reviews for Halls Auto
(U-Haul Neighborhood Dealer)

113 reviews

1081 Great Bend Tpke   Pleasant Mount, PA 18453

(570) 448-2093

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(570) 448-2093

1081 Great Bend Tpke
Pleasant Mount, PA 18453

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

This location is a car and truck repair location. Not much U-Haul inventory. Not much space for parking and storage. Workers are very friendly and will help with any issue you have. Very accommodating

DOUGLAS S. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

When I made the reservation for the truck I would expect the truck to be located close to where I needed it. Why bring a truck to a place 40 minutes away from where your customer needs it with U-hauls near by where they could get it. Though the lady there was friendly and very nice and understanding. But the place was way out of the way in the mountains. This does not make your customers happy.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

Jay B. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

EDWARD R. 
Rating:
3.0

Make sure there is a much closer location and that the owner of this location arrives on time

Christina R. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

KELLY C. 
Rating:
5.0

Very pleasant experience. Made it very easy.!

john A. 
Rating:
5.0

People at Hall's were friendly and accommodating.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

AARON P. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
4.0

Customer did not leave a comment.

paula B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
4.0

Customer did not leave a comment.

Leeanna Z. 
Rating:
5.0

Customer did not leave a comment.

TIM H. 
Rating:
3.0

I made a reservation for this truck at a location nearer to my business than this...and on the day of the pick up received an email with the confirmation to come here... I picked up 2 other trucks at the original location and was disturbed that all 3 trucks were not at the same location.... I should have been notified by phone ...and would have expected U HAUL to move the truck to the location that i reserved.

Camp T. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Karen K. 
Rating:
3.0

Customer did not leave a comment.

Don B. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
5.0

the place is great. they even have a 24hour drop off available. made things very smooth and easy

Edward J. 
Rating:
5.0

great bunch of folks, helpful and accommodating. Excellent experience overall.

jeremy Y. 
Rating:
5.0

Customer did not leave a comment.

Bob L. 
Rating:
4.0

Customer did not leave a comment.

gwen L. 
Rating:
5.0

Outstanding service at pick up and return.

Michael M. 
Rating:
5.0

Keep doing what you do

PAUL M. 
Rating:
5.0

excellent

Bob L. 
Rating:
5.0

Customer did not leave a comment.

EDDIE R. 
Rating:
5.0

Nothing the trucks and people were excellent.

Tom A. 
Rating:
1.0

Customer did not leave a comment.

Richard M. 
Rating:
4.0

Customer did not leave a comment.

Colleen C. 
Rating:
5.0

Customer did not leave a comment.

Pavol A. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
4.0

I like the self pick up.

Kam D. 
Rating:
5.0

Exc service

John S. 
Rating:
5.0

The only way this could have been better is if someone drove the truck for me.

EDDIE R. 
Rating:
5.0

Customer did not leave a comment.

Douglas M. 
Rating:
5.0

Great people to work with. I would highly recommend this U-Haul location.

Nicholas J. 
Rating:
5.0

Thank you for all your help!!

ANN C. 
Rating:
5.0

Very accommodating and helpful. Thank you!!

Ann C. 
Rating:
5.0

very satisfied!!

Pam D. 
Rating:
4.0

Customer did not leave a comment.

Ed R. 
Rating:
5.0

very nice. very helpful.

Steve Z. 
Rating:
5.0

Tim at Hall's was excellent. I had to change drop off location and we used Hall's. He welcomed me to the area and we talked about our common NJ experiences. I will recommend this place to friends and family and just add that Tim is a great ambassador for U-Haul

Paul U. 
Rating:
5.0

Could not be nicer to deal with and very helpful. Thankyou very much.

Steve Z. 
Rating:
5.0

Ed was very nice to work with. Great Guy. Im happy.

Steve Z. 
Rating:
5.0

Customer did not leave a comment.

Cheryl B. 
Rating:
5.0

It is a pleasure to work with them. They are very accomodating.

Camp R. 
Rating:
5.0

Nothing. Everything was fine.

John P. 
Rating:
3.0

Customer did not leave a comment.

Terrence O. 
Rating:
5.0

They went out of their way to make sure I had the truck when I needed it.

JACK D. 
Rating:
4.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
4.0

Great location for us.

ROBERT S. 
Rating:
4.0

Customer did not leave a comment.

CHARLOTTE S. 
Rating:
5.0

Friendly service and nice to work with. The truck was very well maintained had no problems.

MEGAN B. 
Rating:
3.0

Customer did not leave a comment.

JOHN B. 
Rating:
2.0

Have the size truck I ordered available instead of a smaller one.

Shannon K. 
Rating:
3.0

The people there (Joan was one) were super friendly, helpful and courteous!

Alfred P. 
Rating:
5.0

Great personnel

STEVEN A. 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Very friendly and helpful.

Ryan C. 
Rating:
5.0

Customer did not leave a comment.

ED M. 
Rating:
5.0

Customer did not leave a comment.

BEV B. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN M. 
Rating:
5.0

Customer did not leave a comment.

BRETT B. 
Rating:
4.0

We also used a U-haul trailer, but because of your rules we had to get it from another location. Not Hall's fault they could not rent it. Made it very inconvenient and added 100 miles to my rental.

JACK D. 
Rating:
3.0

Customer did not leave a comment.

Ken S. 
Rating:
5.0

Eddie is one of the nicest and most reliable people. His friendliness and want to help out is truly one of example.

STEVEN W. 
Rating:
4.0

Customer did not leave a comment.

Mike E. 
Rating:
5.0

Customer did not leave a comment.

STEVE D. 
Rating:
5.0

Customer did not leave a comment.

TJ D. 
Rating:
4.0

Customer did not leave a comment.

FREDERICK J. 
Rating:
5.0

Customer did not leave a comment.

TJ D. 
Rating:
5.0

Customer did not leave a comment.

Keith D. 
Rating:
5.0

Keep doing what you're doing.

Joe B. 
Rating:
5.0

Customer did not leave a comment.

barbara H. 
Rating:
5.0

Its fine the way it is.

MICHAEL V. 
Rating:
5.0

I especially want to say how amazing eddie is from this location. He went out of his way to satisfy me a returning customer. He should be rewarded with a plaque. All my friends will only rent from him. He does a great job representing your company.

STEVEN W. 
Rating:
5.0

They really went out of the way to help us. What a pleasure to deal with them.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

Todd L. 
Rating:
3.0

Customer did not leave a comment.

Benjamin W. 
Rating:
5.0

very happy with this location. will use them again

MANNY J. 
Rating:
5.0

great service location.

MANNY J. 
Rating:
5.0

Customer did not leave a comment.

Doug C. 
Rating:
3.0

I was very disappointed when I was informed that my reserved truck was not available even though I reserved it a month ahead of my move, I was forced to drive 4 hours round trip just to have a truck to use. I was told that there were no large trucks anywhere in NY

JACK F. 
Rating:
4.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

FRANK S. 
Rating:
5.0

Customer did not leave a comment.

TERRI W. 
Rating:
5.0

Customer did not leave a comment.

Arthur S. 
Rating:
5.0

ed was very pleasant and professional an asset to your business

JACK C. 
Rating:
4.0

Very friendly and helpful.

TERRI W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
2.0

Have attendants that actually know what they are talking about and care about the maintenance of the trucks. The one I picked up had the "oil change needed" light on, and the attendant inside said she did not care (that it was not her problem).

ASHLEY N. 
Rating:
5.0

Customer did not leave a comment.

JOSH F. 
Rating:
5.0

Customer did not leave a comment.

JERRY W. 
Rating:
2.0

Customer did not leave a comment.

BECKIE F. 
Rating:
3.0

Very personable individual at the time of drop off as well as on the phone.

GRAG Q. 
No reviews have been submitted for this location.

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