This location was a switched pick up from what was originally scheduled because they did not have my scheduled truck. I understand these things happen but the original pick up was 10 minutes from my rural home. Hall's was 50 minutes each way over rural roads. If my nephew, who would be driving, did not have GPS I don''t know how I would have gotten there since my Susquehanna County map is not very good and often roads have no number or name. And even GPS was a challenge since cell service is spotty. Once there things were handled well and they added some additional miles for the 22 mile trip to pick it up. That was essential since I needed a little more the the 190 miles on the contract.
Patricia D
Halls Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pleasant Mount, PA 18453
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Customer Reviews
- 4.0 Average Customer Rating
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The agent was friendly and did an excellent jo correct a mistake made at the pickup location.
Doug LThe guy at Halls Auto was excellent. Very friendly and great. He was very accommodating and helped us out wonderfully. He tried to help us when we were having issues with picking up what we needed to be delivered home. He stayed late past his normal business hours. He helped us figure out a solution and got us a deal.
Ashley BClearer information during the on-line reservation process. The facility I chose due to proximity is no longer in service. I will continue to use Hall's Auto for all of my future needs, they were that good. Staff was professional, accommodating, and punctual. They are an asset to your organization.
Richard HHad trouble with remote pickup/drop off, app could not pick up location to allow me to pick up/drop off.
Emily T