Customer Reviews for Hamilton Self Storage LLC
(U-Haul Neighborhood Dealer)

138 reviews

2108 E Broadway St   West Memphis, AR 72301

(870) 394-5429

Office Hours

  • Mon-Sat: 8:30 am–4:30 pm
  • Sun: 9:30 am–12:30 pm

Services at this Location:

Contact Us

(870) 394-5429

2108 E Broadway St
West Memphis, AR 72301

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–4:30 pm
  • Sun: 9:30 am–12:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Local rental 10ft truck was'nt clean(dry mud on floor, inside needed wiping down from last rental. Error with charges was corrected after a phone call. The location is above average. The staff seems good. Other ? ?.

Jacquelyn H 
Rating:
5.0

Customer did not leave a comment.

Meleah L 
Rating:
5.0

Great experience.

Daryl D 
Rating:
4.0

Customer did not leave a comment.

DINAH F 
Rating:
5.0

The process was fast, the customer service was friendly and the convenience of the vehicle rental was everything, as I have a storage rental there, as well. I absolutely LOVE the staff at Hamilton! 😊

Michelle B 
Rating:
2.0

not notified about drop off fees

Terrance H 
Rating:
5.0

I appreciate everything and the customer service was great

EDWARD M 
Rating:
5.0

Customer did not leave a comment.

TYRONE H 
Rating:
5.0

I was very pleased. From the moment I called, the service I received and the pickup and drop off. My overall experience with this location was superb 👌 Thank you

QUANDA S 
Rating:
4.0

Had to drive an hour round trip for this location. Would have preferred to pickup at a closer location.

JONATHAN J 
Rating:
3.0

Customer did not leave a comment.

Harold D 
Rating:
5.0

Customer did not leave a comment.

Antresia D 
Rating:
5.0

Delightful people who promptly got me squared away and ready to travel. I am very appreciative.

DUNCAN C 
Rating:
5.0

Customer did not leave a comment.

James J 
Rating:
5.0

Customer did not leave a comment.

James J 
Rating:
5.0

Customer did not leave a comment.

Lakeada J 
Rating:
5.0

Customer did not leave a comment.

Jamez J 
Rating:
3.0

I was charged a different amounts from the receipt that I have on my card. ? I will dispute charges today.

Jacquelyn H 
Rating:
5.0

Our needs were met .

Bobby L 
Rating:
4.0

Don’t lie! I will never ever use u haul again and will do everything I can to get this out. I’m going to write letters and also the bbb. This will not go undone. You guys cheated me and lie and I am not going to stop. Shame on you as a company. I will never recommend u haul

charles b 
Rating:
5.0

Customer did not leave a comment.

LELA J 
Rating:
5.0

Great Service!!!

Debra B 
Rating:
4.0

Customer did not leave a comment.

Mike J 
Rating:
5.0

Customer did not leave a comment.

Myracle B 
Rating:
5.0

Customer did not leave a comment.

Christopher K 
Rating:
5.0

Customer did not leave a comment.

IVORY B 
Rating:
5.0

Customer did not leave a comment.

Shakeela S 
Rating:
5.0

The location was awesome as well!!!

Tiarra T 
Rating:
5.0

Customer did not leave a comment.

Carla N 
Rating:
5.0

Customer did not leave a comment.

Valline B 
Rating:
5.0

Customer did not leave a comment.

Demarcus S 
Rating:
4.0

Representative was attentive, friendly & efficient! Not having a dolly available was inconvenient!

Richard R 
Rating:
1.0

I almost lost my life

EBONY D 
Rating:
5.0

Mr Greg was very courteous, professional and efficient. He answered all my questions. He made the transaction seamless and effortless. Great customer service through the entire process! Refreshing to encounter that level of customer service these days! Great job!

Shari C 
Rating:
5.0

Great

laura j 
Rating:
5.0

Greg is what made my experience a great one

Justin L 
Rating:
5.0

The staff was helpful, friendly and knowledgeable.

Larry K 
Rating:
5.0

Great service and friendly staff.

Gregory M 
Rating:
2.0

My truck was dirty trash was left inside vehicle and transmission was dragging.

Brenda D 
Rating:
3.0

Customer did not leave a comment.

Kirby W 
Rating:
5.0

Customer did not leave a comment.

Xakiia H 
Rating:
5.0

It was perfect

Shunta D 
Rating:
4.0

Customer did not leave a comment.

Steven N 
Rating:
5.0

The customer service is outstanding

diane j 
Rating:
5.0

Customer did not leave a comment.

ELROY L 
Rating:
1.0

Customer did not leave a comment.

Felicia M 
Rating:
5.0

Unfortunately I did not get his name but the gentleman that helped me was extremely nice and helpful. Made the whole experience great!

Kenneth i 
Rating:
5.0

Sissy was Great But the traffic # she Gave me to Call yesterday evening was ni Help @ all !!! But Mrs.Simpson was Great this Morning!!

Orlish N 
Rating:
4.0

Customer did not leave a comment.

Demetria W 
Rating:
5.0

Customer did not leave a comment.

Stanley M 
Rating:
5.0

Customer did not leave a comment.

Beatrice W 
Rating:
5.0

Customer did not leave a comment.

Louise H 
Rating:
5.0

Customer did not leave a comment.

Jimmy N 
Rating:
5.0

Customer did not leave a comment.

Jean S 
Rating:
5.0

Customer did not leave a comment.

LAKEADA D 
Rating:
5.0

You

nina d 
Rating:
5.0

Keep the truck clean

bobby s 
Rating:
5.0

Customer did not leave a comment.

Vanessa W 
Rating:
5.0

Customer did not leave a comment.

JOYCE B 
Rating:
5.0

It was a pleasure to work with this location. They were so helpful.

JENNIFER P 
Rating:
5.0

Customer did not leave a comment.

Lakeada D 
Rating:
5.0

Customer did not leave a comment.

Alicia E 
Rating:
5.0

Customer did not leave a comment.

Alicia E 
Rating:
5.0

Customer did not leave a comment.

ART C 
Rating:
5.0

There were two service lights on the dashboard.

LAWRENCE B 
Rating:
4.0

Customer did not leave a comment.

Stephen M 
Rating:
4.0

Customer did not leave a comment.

JAMEY B 
Rating:
5.0

The lady I worked with in W Memphis was very polite and helpful.

Connie D 
Rating:
5.0

Great service

ERWIN J 
Rating:
5.0

nice people to help on pick up

teresa r 
Rating:
5.0

Customer did not leave a comment.

Teresa D 
Rating:
1.0

I'm still waiting on my refund

JOHN H 
Rating:
4.0

Customer did not leave a comment.

SAM N 
Rating:
4.0

Customer did not leave a comment.

roy w 
Rating:
5.0

Great experience. Very friendly and easy to work with

CHARLIE T 
Rating:
4.0

Customer did not leave a comment.

Allen H 
Rating:
5.0

Customer did not leave a comment.

Louis W 
Rating:
5.0

Customer did not leave a comment.

Teresa W 
Rating:
4.0

Dropped off after hours. No clear place marked to park truck.

Timothy T 
Rating:
5.0

Customer did not leave a comment.

Peggy P 
Rating:
5.0

Couldn’t have been easier - no problems with the truck and staff was great

LISA z 
Rating:
5.0

Every thing was perfect excellent customer service

Aubrey K 
Rating:
5.0

Key drop off on the door, receipt in my email the next morning.

Maggie C 
Rating:
3.0

I was charged for gas and I shouldn’t have the lady took care of it for me so I’m pleased with her customer service she was prompt but future reference I hope that this doesn’t happen again it doesn’t feel good to have to wait to be reimbursed for your own money it’s a inconvenience

laura m 
Rating:
5.0

Customer did not leave a comment.

Milexa P 
Rating:
5.0

Good service. nice people

JORGE G 
Rating:
5.0

Customer did not leave a comment.

Heath W 
Rating:
5.0

Customer did not leave a comment.

Scott A 
Rating:
5.0

Customer did not leave a comment.

Latasha h 
Rating:
5.0

The service was great 👍

Stanley D 
Rating:
5.0

Customer did not leave a comment.

George O 
Rating:
5.0

Customer did not leave a comment.

Eboni H 
Rating:
5.0

Customer did not leave a comment.

Kelley R 
Rating:
5.0

I wouldn’t change a thing everything was done to my satisfaction, Thanks

VANESTER W 
Rating:
5.0

Customer did not leave a comment.

EARLENE T 
Rating:
5.0

Customer did not leave a comment.

KIM B 
Rating:
3.0

Customer service

Vittorio D 
Rating:
5.0

Nothing I haven't had any problems

NATHANIEL J 
Rating:
5.0

Let me try you again and I’ll answer this question

SHEDDIE C 
Rating:
4.0

Customer did not leave a comment.

SYNTERIA W 
No reviews have been submitted for this location.

Additional Services at this Location

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