Customer Reviews for Hamiltons Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hamiltons Services

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Benny M.
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Good customer service the best trucks

JOHN M.
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Do not answer phone not on sight very often

william W.
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Customer did not leave a comment.

Thomasedwin M.
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Was open upon returning of the uhaul,the person was friendly, all was good to go n outta there in a short time

Marc E.
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Customer did not leave a comment.

dennis W.
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BETH B.
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mike M.
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Noone on site to accept return mid afternoon Saturday. You had to call and wait for someone to show up to accept return

Mathew M.
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Perfect experience!!!

Kelly R.
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Customer did not leave a comment.

Carl C.
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Pamela W.
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ann H.
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Joseph S.
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Exact opposite of my pickup location, the guy (I assume the owner) was not polite and appeared irritated that I came a day early. I wouldn't go back to this location and would recommend to anyone else that they look for another location. His lot was dirt and packed full of uhaul equipment and his 2 trucks (wreckers)

Rodney Y.
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Second time delivering to this location, kind and considerate great location

william J.
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No one was there they had a sign up that said went on a tow

BILLI B.
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Customer did not leave a comment.

joe B.
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Carl C.
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Tina G.
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My overall experience with U-Haul was difficult. From making the reservation she getting the location and no one being there having to call the phone number to the business in the gentleman coming back to his shop it did not close until 6 and we were there at 5:30 per my requested time on my reservation. To the gentleman did not assist in hooking up the trailer to the car. He did not verify that it was cooked correctly. It was an awful experience all the way around. In the place is filthy.

Keith G.
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Customer did not leave a comment.

karen D.
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KEN B.
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mike W.
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Rodney E.
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Lisa W.
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Robert H.
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arthur W.
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Not much, everything was great at this location

Moira F.
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Maybe a two person office

Andrew C.
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Customer did not leave a comment.

Michael G.
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Owner very nice and has a great ??.

Thomas B.
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Someone should be there....

Joseph R.
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Customer did not leave a comment.

daniel C.
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pave the drivway?

Fred K.
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Very friendly and accommodating, including the greeter, “Bandit” who greeted us at the car door. Very good experience.

Justin M.
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Nothing this place was also fantastic in service.

Anna E.
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Customer did not leave a comment.

Gregory D.
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No issues easy to deal with!

CORI W.
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Customer did not leave a comment.

Elizabeth C.
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Rus is a very nice guy, easy to work with.

Elizabeth C.
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Customer did not leave a comment.

james W.
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Nothing. I was treated with complete professionalism. l dropped it off in Flint Michigan and was treated extremely well there too.

Jodi W.
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Customer did not leave a comment.

Ron P.
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the agent was welcoming and kind,i would not change anything,Thanks.

RON M.
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Larry E.
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Adam K.
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william W.
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great service

Roger R.
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Antoinette F.
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Customer did not leave a comment.

Matt S.
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Ordered a truck two weeks in advance. You call me less than 24 hours before scheduled pick up to say it's not available. You then want me to drive several hours to get one. I will never consider using this location or the uhual company ever again. I'll also be filing a formal complaint and contacting the better business bureau!

cary M.
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Customer did not leave a comment.

MICHAEL N.
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colleen B.
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Ronald S.
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Gerald B.
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Holly M.
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William F.
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Darius G.
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Todd G.
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thomas C.
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Dave F.
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ROBERT A.
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JOERG M.
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CHARLES R B.
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William O.
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Mark S.
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Robert M.
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PETER G.
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location was great. equipment was in good order. man running the operation was friendly and knowledgeable. But if it wasnt for the big UHaul truck at the street you would not know it was a UHaul Rental. Very convenient for my needs.

Krysn A.
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Customer did not leave a comment.

Shawn H.
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Nothing alsome comuniction

Jill R.
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The people who I dealt with in Farwell MI were very helpful. They made sure all my needs were met from the point in time that I made my reservation to the point in time when I drove the truck off of the loft. They also made sure that I got the best bang for my buck when it came to the finance part. If I ever have to rent a U-Haul I would deal with these people at the towing place in Farwell. They were great.

angela B.
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Customer did not leave a comment.

deborah P.
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Customer did not leave a comment.

Donald W.
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ROB A.
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Mr Russ Hamilton does a great job, very friendly, very helpful he is a man we can all rely on. he goes over the call of duty as I have experienced several times now. Defiantly highly recommended.

Thomas W.
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Customer did not leave a comment.

Michael G.
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I waited for over 1 hr. because your computer system would not complete the process. I finally had to go to atm and get cash.

Terry E.
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Great service great location. Easy to work with

Jennifer B.
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Customer did not leave a comment.

roy B.
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Figure a way to keep my wife busy while I load the truck!!!

gary M.
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Customer did not leave a comment.

richard P.
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The place of business was filthy I went to use the rest room and I refused to go it was so filthy. The cab of the truck had mud all over the floor.

Sandra J.
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Customer did not leave a comment.

tim W.
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Rhonda P.
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Kristine B.
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Love his "greeter".

Christopher V.
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Customer did not leave a comment.

TAMI J.
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I was overcharged and waiting for the manager to call me.

Brian A.
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Very helpful at Hamiltons and st Colonial Storage my drop off location.

Joseph A.
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Rude customer service

Laurie C.
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Customer did not leave a comment.

dennis S.
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Customer did not leave a comment.

PATRICIA R.
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Customer did not leave a comment.

AGNES B.
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The service I received was above and beyond my expectations! I highly recommend this location in Farwell Michigan to anyone who wants perfect service!

Jason M.
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Customer did not leave a comment.

tami J.
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Richard H.
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Richard H.
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sally P.
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No reviews have been submitted for this location.

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