Customer Reviews for H&B Metal LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of H&B Metal LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

David K. on

Rating:

Staff was great!

Jeff N. on

Rating:

I think most of all when you know you have a reservation try and have that truck out and ready to go. Kinda show the customer that you value there business

Chris P. on

Rating:

Everything was fine.

Gregory S. on

Rating:

Great customer service.

JOHN D S. on

Rating:

The young lady did whatever she could do to make my rental experience a satisfying one. I have a serious handicap and she was very accommodating. I certainly appreciate this treatment. Together we got my work done. I understood my rental expense prior to leaving her desk.

Michael M. on

Rating:

Customer did not leave a comment.

Jannon I. on

Rating:

Customer did not leave a comment.

Elaine M. on

Rating:

Customer did not leave a comment.

Richard B. on

Rating:

Customer did not leave a comment.

Michael S. on

Rating:

Customer did not leave a comment.

TERRY G. on

Rating:

everything was taken care of no problems at all.

Glen M. on

Rating:

Customer did not leave a comment.

Cliff C. on

Rating:

Customer did not leave a comment.

Brendan H. on

Rating:

Customer did not leave a comment.

DEBRA W. on

Rating:

As always Mr Hall of Grayson KY & his staff went above & beyond with my moving experience. Moving is a nightmare and is never easy work! Having frozen banking accounts totally messes up the moving process. A problem that surfaced during the truck rental! Since Mr Hall was aware of my banking dilemma because my card would not work while trying to pay for the rental he then stepped in and allowed me to stay on track with my moving & my work crew. Who does that type of customer service these days??? NOBODY!!! He allowed me to take my crew & his UHaul on to get the job done! He told me once I resolved my financial delimma then I could pay him. Mr Hall knows me & that I had rented from him multiple times in the last couple of years. He knows I will make this right with him. BUT...again who does that in this day & time??? Again NOBODY!!! Thank you Mr Hall for providing the UHaul services in our community. A special thank you for being the most awesome business man in our town. I can not say thank you enough!!! Thank you again Mr Hall for being an outstanding business man & for helping me with my move. I will be back in to see you as soon as possible. I appreciate you so very much! Sincerely, Debra Wilson

Rhonda O. on

Rating:

The key drop box was on the backside of a building on the back of the lot. We arrived after hours and had to walk around the property to find the drop box. It would have been helpful to have a sign indicating where the drop box was located, or to have received this in an email.

Cille S. on

Rating:

Customer did not leave a comment.

Gregory S. on

Rating:

Customer did not leave a comment.

Phyllis P. on

Rating:

Check engine light was on, had to check the oil myself! Truck was not steady on the road, felt unsafe!

James S. on

Rating:

Customer did not leave a comment.

jeff T. on

Rating:

Customer did not leave a comment.

James E. on

Rating:

Customer did not leave a comment.

Thomas R. on

Rating:

The lady that checked me in was super. Ice an helpful

Christopher H. on

Rating:

Customer did not leave a comment.

Randall S. on

Rating:

I used a 20 foot truck uhaul before and used 20 dollars on a 2 and a half hour trip i took this one 3 hours and it used 50 and still had to put more in it after that it was rediculous then yall charge me again for the fuel when the truck isnt running right i couldnt afford the fuel in the piece of junk

scott M. on

Rating:

Customer did not leave a comment.

Kerry J. on

Rating:

Customer did not leave a comment.