Customer Reviews for Hannas Mobil

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hannas Mobil

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Homero C. on

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que sean mas rapidos, me tardaron mas de 30 minutos en la gasolinera para poder darme el vehiculo.

Jeffrey L. on

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Employee was extremely rude and condescending, could not have been a bigger jerk.

Robert M C. on

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Have a credit card machine that works correctly

Clarisa S. on

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The location I received service at was extremely unorganized. My reservation was set for pickup at 10am. The associate helping me took 40 minutes to process the reservation, and he also insisted my credit card was “no good” when it was clear to be an issue with the card reader keypad. He charged me for 2 days of rental when I only reserved one day. He also repeatedly stopped to help other people before completing my rental. I would not recommend this location to anyone.

Shirley R. on

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Kristi S. on

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Roberta V. on

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Charles M. on

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sandra S. on

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Michelle S. on

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The gentleman who checked the vehicle out to us was very professional. He made sure the process was completed as quickly and efficiently as possible.

Michael T. on

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Take Hanna’s Mobile off your list . Very unprofessional & rude in their Handling & Representation Of U- Haul Name ...

BRIAN R. on

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Teresa T. on

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Jacqueline P. on

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Hany G. on

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Carol S. on

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They did not walk me out to the truck to make sure mileage and gas were consistent on the paperwork. Nor did they explain anything to me (ie.,how to operate the vehicle, how to adjust the mirrors, what dashboard features there were and how to operate them, etc.). Not until I picked up my tow dolly at another location did we notice that they rented me a truck with no license plate. Very unprofessional. Not helpful. Will NEVER deal with them again!

Rodney C. on

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edward S. on

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Lilia M. on

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Muyao Z. on

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I had a really bad experience about this location, I think you should have someone contact me and talk about this.

Steven H. on

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sergio G. on

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The only thing that was not satisfying in our opinion was the gentleman who was renting out the U-Haul he had a very ugly attitude he made us feel like we were bothering him no smile on his face usually at service with a smile no thank you know nothing I would never go back to that place again

DEIRDRE E. on

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Worst experience of my life.

Jonathan S. on

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Coming back today to rent again

Lela A. on

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The men at the counter responsible for handling paperwork were inefficient and seriously slow. The truck was horrible to drive. I would never use this location ever and definitely never recommend it. I felt this was a horrible mistake and experience. I am extremely upset from the whole rental.

Connie G. on

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Nothing, everything went well!

ALVIN S. on

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the tuck was dirty and smelled real bad i will never rent from that location agin NEVER

Tony M. on

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Maria J. on

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The attendant at the mobile gas station was very rude, he returned the keys to me three times until the tank was at the exact level as the paper noted. I asked him to just charge me the difference and he would not. He made me move the truck three times from the parking space back into the gas pump. The truck transmission was in very bad shape and slipped luckily we only had to make a one-way trip. The attendant at the mobile gas station did not want to know anything about the truck issues and charged me for extra mileage when I thought this rental was unlimited mileage . I have rented several trucks in the past and never had such a bad experience. I expect some kind of credit or some callback from the corporate office on this

rosalina M. on

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service rep was having trouble looking up my reservation. Then had trouble entering my personal information. Then he mentioned there was an error. Had to re-do it all over again. After 38 minutes of him inputting information and processing it, he tells me my total $60 more than what I had been Quoted. Tried calling UHaul customer service to get credited some of those charges back. Have not heard from them.

LIZZETTE R. on

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Guillermo C. on

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