The vehicle I had reserved was a smaller one, but I was given a larger vehicle because they said the original one was not working. As a result, I had to pay more for the upgrade. The car was not very clean; however, considering the season, this was understandable. The fuel level was quite low, with only about 6 miles of range remaining. Even though I had already completed the reservation online with all the required information — including address, payment details, and contact information — the service was slower than expected. The staff member was polite, but the process took too long. I arrived at 3:15 p.m. to pick up the vehicle and only left around 3:50 p.m.
VALMIR V
Customer Reviews for Happy Days Variety
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people in the store have to call some other guy because they don't know what they are doing. Happened at pick up and drop off. Truck was covered in snow. Over charged me after I left the store because they couldn't figure out what to do without calling other guy. I drove the vehicle 1 mile and had the vehicle for 6hours and 20 minutes because I had to scrape the ice and snow off and wait for rental so they charged me for double. Was suppeds to be about 50 paid 110. I will never use this service again.
TIMOTHEY M