Customer Reviews for Happyclub Convenience Store
(U-Haul Neighborhood Dealer)

Rating:

1.0

Chose this location as it reportedly had a store front operation as I have had difficulty with the mobile app in the past. Store was to open at 8am. I arrived to not only find the store closed, but 'out of business''!!! Had to rely on the app which again proved problematic, and once the truck was opened, there was no ignition key available. Three phone calls to U-haul later and more of the app, I was provided with an alternate truck. Whole process took over 2 1/2 hours.

Rating:

5.0

Nothing really, it was an easy and quick experience

Rating:

5.0

Check engine light on but truck was working fine. Only a short distance is what I needed … perfect size!

Rating:

3.0

The truck was dirty and when I drove away from there, I noticed the rear blinker was nit working which caused me a lot of anxiety on the highway. I had to get off the highway and take side streets. Took twice as much time. Called customer service and I am still waiting for them to resolve this issue.

Rating:

5.0

Mr. Patel was really helpful with booking truck, being flexible and doing all the online paperwork for me. He also assisted the hiring of your firm to help with the move. Thanks again Mr. Patel.

Rating:

5.0

Make it somehow to have a more full fuel tank. A quarter tank is okay, but I had to refuel twice to return the vehicle as my destination was further than the remaining fuel in the truck. Not sure how you’d do it but everything else was great, easy location and friendly staff.

Rating:

2.0

I was wondering that I drove only 7 km and U Hall charged me 6 Litter gas amount. Which was not fair to me

Rating:

1.0

Next time I reserve a small square truck I would like to pickup it at the location I reserved at. Not at another location.I was not pleased with the service with the new owners they also had problems finding my reservation so I had settle for just a van instead of what I originally reserved.