Would be good if the staff handling the handover briefs the customer of what needs to be done - before driving off from the location (i.e. read the text message before departing store location to take pictures etc.) and also where to park the vehicle when one returns the vehicle. This is not a complaint but more for awareness to the customer. I saw the text message when I returned the vehicle and then it was too late to take pictures before leaving!! Also upon returning the vehicle, I was asked to move the vehicle to the back of the plaza. No big deal but would be good measures to take at this particular location. Thanks a lot.
Ahmed S
Happyclub Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pickering, ON L1X1E2
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Customer Reviews
- 4.0 Average Customer Rating
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One of the best locations. Very easy and quick. The guy was super helpful and very nice.
Aysha TVish was super helpful, accommodating & professional throughout this rental process! This location is definitely recommended for Uhaul rentals ⭐️⭐️⭐️⭐️⭐️
juliet sEasy, no hassle. The rep is a big help
DEZERAY AWe did self serve. It took 40 mins and 2 phone calls to customer service before we got the keys. We ended up getting help when the employee came and opened the store (He was early for his shift. If he wasn't, we would have to wait even longer). The keys were not in the right place, and at this location you can't do self serve with vans if the convenience store isn't open. It's not mentioned on the website. The van had garbage in it (bag of garbage in the cab and dirty tissue on the floor) and a drink had spilled in the console. I wouldn't go to this location again.
Kailey H