Customer Reviews for Harborside Mobil

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Harborside Mobil

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Jaymie W. on

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Bob H. on

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Anthony M. on

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1.) Passenger side mirror had no set screw to hold the mirror in place. It just spun around. With no mirror it is difficult to drive three hours away. Had to stop for duct tape, but that did not work out very well either. 2.) The truck had a severe pull to the right. I could not take my hands off the wheel at all. 3.) Pick-up location was a Mobil gas station with one clerk on duty. Not very helpful and very busy with gas customers.

barb c. on

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The uhaul sign on the gas station could have been bigger...or have another one near the street

Jesus I. on

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Brett W. on

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brenda f. on

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robert p. on

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Thanks everything was great

Stephanie U. on

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Again, he did not understand the full situation but he did his job by the book. Honestly just throughly irritated about the entire process.

jackie s. on

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Excellent experience

Gregory A. on

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passed another U-Haul place on way to pick up truck mine only one there he was only person there plus running the place with other people paying for gas and other things

Joanie M. on

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Did not have pads that were ordered and was not informed of this upon arrival so I had to call another location and go there to pick up needed pads

Larry L. on

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David N. on

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The guy in the gas station did his job, but apparently he is not the person who does the paperwork. He had to call someone on the phone to do the paperwork for pick up and return of the truck. Truck itself was in great condition.

Jessica G. on

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Timothy H. on

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amanda l. on

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The mirror on the passenger side was not secure so when you drive, the mirror would turn preventing you from using it unless a passenger would hold it place.

Jeffrey M. on

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Bonita S. on

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Worst experience ever. They tried to scam us out of our money. I will never recommend this company and I am going to report them to the BBB.

Ricki D. on

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Krystle H. on

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They made it more complicated then it needed to be. It is better to just use a uhaul facility instead of a "mobile spot". I did not prefer the location set up. You had to verify someone I knew of which did not answer his phone. I do not understand why that was needed in the first place.

Angel J. on

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MATTHEW P. on

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william b. on

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make sure truck is full when a person picks it up... it was on 3/4 when i picked it up... so i filled it up before i took it back... probally wont see the 25.00 i put into the tank that was extra...

azel l. on

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Kevin P. on

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Tom S. on

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David B. on

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Why are you charging me for gas and a fuel fee? I bought $29 worth of gas at your station and the fuel gauge registered slightly more than a quarter tank. Then you also have the gall to charge me a "cleaning" fee? The truck had dirt all over the floor when it was given to me. I swept it all out and delivered the truck clean when I brought it back.

Cat L. on

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Customer did not leave a comment.