Customer did not leave a comment.Constantin P.
Customer Reviews for Hart Trailer Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Joel S.
Customer did not leave a comment.Troy B.
Dropper trailer off on a Sunday. Location was closed so I didn't go in or deal with anyone. Om Monday morning about 8:30 they emailed me a receipt and completed all the paperwork. I called and they said I was all taken care and I didn't have to come by.JAMEY D.
Customer did not leave a comment.JOAN D.
Customer did not leave a comment.ANGEL O.
Very nice people and all went good. Just not sure why we was charged for cleaning. Other than that everything was good.HENRY D.
Would suggest lights at night. The drop off services were not clear, but we figured it out.Joshua L.
Getting the code was complicated they had to verify a second number and I added it and then it wouldn't let me add the other number I tried to add my daughters phone and then my husbands it took us a while to get it confirmed to be able to receive the codeBriana B.
Close use drap boxCHARLES J.
Customer did not leave a comment.SANDRA K.
Customer did not leave a comment.Rhonda R.
Mr. Ronnie was a pleasure to work with. At the last minute, I had to change my schedule and this proved to be almost effortless. Thanks!Ernest G.
Did not have the utility dolly that I requested so I had to go to a different store to rent one. Great customer service thought.Charles S.
Customer did not leave a comment.Beverly F.
Customer did not leave a comment.MARVIN L.
Customer did not leave a comment.KRISTEN H.
Customer did not leave a comment.William L.
Customer did not leave a comment.CHRISTOPHER C.
Dropped key in dropboxJulester H.
Customer did not leave a comment.Kristine V.
Customer did not leave a comment.carolyn P.
Great customer service !Michael J.
I've tried calling numerous times because when we rented the truck Monday and Tuesday we were charged for dollys that weren't on the vehicle.Megan W.
Have rented UHauls from Hart a few times and the service is great and the staff is extra friendly! Hope they have a blessed life!Jeromy B.
Customer did not leave a comment.Andrew N.
The gentleman who checked me in went above and beyond; due to huricane Laura, he went and picked up several pieces of equipment with businesses being closed during the inclement weather- had the trailer waiting in the parking lot several hrs earlier than expected pickup. Couldn't ask for better service- thank you!Keith D.
The cab was dirty and smelled of cigarette smokeCorbin C.
This location was amazing. I read a lot of bad reviews about people experience with other locations and it had me skeptical about it, but this location was by far amazing. The truck was clean the employees were super friendly. It was a super easy process and I would definitely recommend this location to anyone in need!TRACY R.
Customer did not leave a comment.Derrick A.
Customer did not leave a comment.Sarah P.
Customer did not leave a comment.Philip F.
Customer did not leave a comment.james H.
Mr. Ronnie was so nice, pleasant, and very helpful!!!Dakisha S.
Customer did not leave a comment.HEIDI B.
Customer did not leave a comment.RENE FLETCHER G.
Customer did not leave a comment.MELVIN E.
The truck wasn't moved where it said it would be located. We had to walk back and forth in the rain from the truck to the lock box twice. The online check in was a hastle. We waited 15 min just to have someone verify our account even though I had checked in two days earlier. The truck did the job but the service could use some work.Brandt L.
11 out of 10!STANLEY W.
Customer did not leave a comment.FRANK M.
Asked for equipment was not provided.WILLIAM A.
Easy and affordable. Thanks.BRITTNEY H.
Customer did not leave a comment.Timothy B.
Customer did not leave a comment.BRITT K.
The pick- up was fine because I did not have to interact with the people at the place. However when I dropped the truck off a large man was outside to take the keys from me. He was very mad and proceeded to let me know that the online people should have NEVER rented this truck to me because it was already rented out to another customer, they showed up at 8:00 that morning looking for the truck and he was put in a bad spot because I had the truck!! REALLY!! I was not believing what I was hearing, as if I was not a paying customer... What has happened to customer service... NEVER WILL I RENT FROM THIS PLACE EVER AGAIN!! WAY TO MANY OTHER PLACES!!Jeanee L.
Customer did not leave a comment.Judy C.
This is just the worst experience ever. I was told saturday when i picked up there would be someone at this location because i did not want to leave the truck after hours and or attempt to accumulate charged and when i arrived nobody was there this whole experience with U-Haul was shit. Because of it ill never do business again with them.Brittany C.
Customer did not leave a comment.Jennifer B.
Easy to rentBradley K.
Customer service person checking me in was great. Nice attitude and very helpful. Would recommend this place. Easy in and out service. Truck was ready to go. Thanks!Adam O.
Customer did not leave a comment.Nakia C.
Customer did not leave a comment.Avery J.
Communication is neededDeborah L.
Customer did not leave a comment.tonya G.
Customer did not leave a comment.james S.
Not one thing! Customer service was top shelf. I will recommend this location to anyone, and will be contacting again for our final move. Thank you guys!Clifton M.
Truck was dirty I took pictures of it I had to sweep it out and truck ran horrible!keyouka T.
Customer did not leave a comment.Ryan M.
The ratchets on the tow dolly needed to be cleaned up and lubricated. I felt very uncomfortable when the employee asked for my full social security number. Is that a policy practice? If not, I fear that I have put my personal information at risk.Don L.
Customer did not leave a comment.Bylinda D.
Customer did not leave a comment.Adam Z.
Customer did not leave a comment.Matthew M.
Great service and helpfulMark S.
Customer did not leave a comment.Melinda J.
Customer did not leave a comment.Sharonda J.
Came right out checked unit it was good maybe 10 min max great jobJimmy M.
Drop of was fast and I was gone in just a few minutes.Jim W.
Customer did not leave a comment.Jeffery J.
The guys at Hart Trailer Sales are the BEST! I had no worries about my trip. Very knowledgeable group. Trust them with your next rental.Sherri W.
Only issue I had was two days after the rental was returned I was charged $4.75 without a call explaining why. The equipment was extremely old, and damaged and should probably be removed from service.Denny L.
Customer did not leave a comment.Elizabeth C.
Every thing was very good. Staff worked well with customers despite busy time of year!Gwinette P.
Not mucWILLIAM R.
Customer did not leave a comment.Penny C.
Location Awesome and the Gentleman that took care of me went above and beyond. When I called Uhaul customer service about at mileage discrepancy, I was brushed off and told to contact the general manager of the place it was rented from. Extremely poor Customer Service.TOdd H.
Customer did not leave a comment.Mary B.
Customer did not leave a comment.Thomas T.
Customer did not leave a comment.Amanda A.
Customer did not leave a comment.Michele M.
Customer did not leave a comment.kevin J.
Customer did not leave a comment.DEREK S.
Customer did not leave a comment.Darin P.
Customer did not leave a comment.Keaton G.
Customer did not leave a comment.Chad W.
The truck was clean But it drives horrible. If you go over 60 mph, the truck shakes bad. Needs some front end work.Shelley V.
Customer did not leave a comment.Lance B.
Very friendly and accommodating!!Timothy L.
Customer did not leave a comment.William D.
Customer did not leave a comment.Chad B.
After a rocky start to my rental with U-Haul at another location, Hart Trailer Sales made my rental a much more enjoyable experience. Extremely friendly and great service.Mandy J.
Customer did not leave a comment.ashley W.
Customer did not leave a comment.Garon J.
Customer did not leave a comment.Meagan D.
Customer did not leave a comment.Robert L.
Location was well maintained, owner was friendly, informative, and polite! Thank you.Jason S.
Gentlemen are so helpful and knowledgeable on equipment and making sure I loaded my car safely! Appreciate him for his cooperation on the timing for pickup tow dolly!Kimberly M.
Customer did not leave a comment.Demetric S.
Customer did not leave a comment.Sara D.
Customer did not leave a comment.Stephen S.