Next time I would love to see my truck on time & at the original pick up place. This place was great. U-Haul as a company sucks. You promise a truck & send a NOTE not a phone call the night before at 5:30 pm saying you had no truck for pick up at 10am the next day. I had people schedule to load & unload & a car rented for returning home. That is not good business practice. The place you are asking for my feedback had a truck & ready for pick up at 8:00 am the next day. My family has had the same issues in the last month. That is 4 issues of renting a truck & not having the truck ordered at the time of pickup. Other than this issue which is a BIG issue. The truck ran fine & was clean.
Janet S
Hart Trailer Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Walker, LA 70785
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was in good order and the merchant with the u-haul was very pleasant in his assistance with my needs thank you very much
ivane bChecking was a little slow because I had four people in the lobby and only one person working to desk, 30 minutes wait time.
Brian LThe trick was so dirty when we picked it up. It clearly had not been kept up. The tires definitely needed to be replaced because they had little to not tread. Very dissatisfied that we pay hundred of dollars for this.
Mason D1. I would have liked if someone would have come walked to the truck with me to write down existing "damages". That way I can be confident when i drop it off, that there's proof I didn't cause anything pre-existing. 2. The cab of the truck was disgusting!!!! I went to set up my chargers & phone holder & couldn't even put stuff together without super cleaning. I mean it was like someone poured out a cup of coffee all along the dash & floor. I also cleaned all the windows. SO, if y'all wanna knock off some of the price for detailing your truck, I'll take it!
RAEGAN H