Customer Reviews for Harts Auto Sales LLC
(U-Haul Neighborhood Dealer)

24 reviews

901 S Patterson St   Valdosta, GA 31601

(229) 588-8130

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(229) 588-8130

901 S Patterson St
Valdosta, GA 31601

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Todo el proceso está bien

JEREMMY R. 
Rating:
2.0

Drop off location was a dump, no one ever showed up for days.

Ronald H. 
Rating:
5.0

Awesome Service!⭐⭐⭐⭐⭐

TERRELL J. 
Rating:
5.0

Awesome Service!👍🏽👍🏽👍🏽

TERRELL J. 
Rating:
1.0

The representative was horrible. We opted to pay online but the rep insisted on helping us with the payment. We go inside this dingy building. He tried to process the payment for our rental over the phone and was calling our credit card number out to someone. He returns and said the card was declined. I was like no that wouldn't be possible. After the 3rd try I called the bank and they said the person was continuously putting in the wrong expiration date. By this time we are fed up with him not knowing what he was doing so we completed the process online. We go to the area to get our rental and he has all the rentals blocked by vehicles. So we are stuck. He tells us to wait. We are there for over a hour will he sold a used car to a customer. He then comes out and moves the vehicles blocking the trailers. I will NEEEEEEEEEVVVVVVER use that location again. They held us up for over 2 hours.

Gary W. 
Rating:
3.0

Fix or recharge the AC unit in the vehicle I rented

Ryan H. 
Rating:
4.0

Customer did not leave a comment.

VINCENT P. 
Rating:
5.0

Awesome Service!!!

TERRELL J. 
Rating:
5.0

See comment above. People were nice, but the fact that we were charged for excessive mileage, that we did not travel was unacceptable. If UHaul can track my phone to the location, it should be better able to monitor their trucks. Not happy.

Anthony M. 
Rating:
3.0

The lock to access the key was difficult to open.

Jalen N. 
Rating:
1.0

I rented a UHAUL, and it was filthy dirty. the location here was extemly dirty, and when i dropped it off, they charged me a cleaning fee. I actually picked it up complety full of toys, debris , candy . It was also 3/4 full on gas, so when i dropped it off, put it back to 3/4 gas and they charged me for not filling up. Sent pics with time stamps

Michael W. 
Rating:
5.0

Awesome Service!

TERRELL J. 
Rating:
3.0

Customer did not leave a comment.

Jeremy T. 
Rating:
3.0

Customer did not leave a comment.

Michae G. 
Rating:
4.0

Customer did not leave a comment.

DIRWIN P. 
Rating:
3.0

Customer did not leave a comment.

Rajani B. 
Rating:
4.0

Customer did not leave a comment.

Rajani B. 
Rating:
5.0

Customer did not leave a comment.

Albert C. 
Rating:
3.0

Customer did not leave a comment.

stephanie L. 
Rating:
5.0

Customer did not leave a comment.

Curtis H. 
Rating:
2.0

Location was closed when I arrived. A U-HAUL Rep was waiting outside to meet us. I would have actually been there earlier if I had known the truck was there & ready.

GARY M. 
Rating:
4.0

Customer did not leave a comment.

David P. 
Rating:
3.0

No one was there

Michael T. 
Rating:
1.0

I was supposed to be reimbursed $43 for agreeing to return the truck on a quarter tank, because when i picked it up it was on E but instead after returning the truck ontime and with the quarter tank of gas, i was charged $20.62 Instead. The contract agreement wasn't honored and when i call customer service to inquire about the $20.62 charge to my credit card, nobody knows why. I still have no clue why i am being charged.

Inglish L. 
No reviews have been submitted for this location.

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