I had five rentals over the last few weeks and I have used U-Haul an abundance previously. Each rental experience kept going downhill more than the previous. I was told someone would call me from corporate regarding some of my concerns and I have yet to hear from anyone. I was overcharged multiple times and the agent I spoke with agreed. This is my final attempt to give U-Haul a chance before I look elsewhere moving forward.
DAVID S
Customer Reviews for Harvard Grace Management
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Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lock to access key was VERY difficult to open.
Joseph BWill no longer be renting from U-Haul
Dale Y