Customer Reviews for Hasty Market Kortright
(U-Haul Neighborhood Dealer)

Rating:

3.0

Gas wasn’t filled all the way on pick up made it so I had to put extra just to make sure that I didn’t get charged for not putting enough

Rating:

4.0

Was good and fast service.

Rating:

5.0

There was a miscommunication that ended up costing me money. I use the App and did the early check in to save time. I clicked that I didn't want the $16 protection as I've rented trucks many times. He asked me again doing over everything as we do and I told him I didn't want that added. But it got added anyway. I was expecting a $60 ish dollar bill and it was $84. I asked why it was high and that's when we saw the error. I asked for the charge to be reversed buy he said he couldn't but that he would send an email. I'm a small business owner and needed the truck to get a work cabinet. I am hoping the charge gets reversed. I was disappointed that happened and the guy felt bad. He was good about it though.

Rating:

4.0

Make sure the app is free of bugs to avoid issues, but other than that it was lovely!

Rating:

5.0

Provide coverings/blankets or protectors for furniture in truck.

Rating:

3.0

The pickup process at Hasty Market was slow, but everything else with the U-Haul rental went smoothly.

Rating:

5.0

A non-stressful in-town move helped out by the ease of renting a U-Haul cube truck for a few hours from this specific U-Haul pick-up location.

Rating:

5.0

Great experience!

Rating:

5.0

Don't park the uhaul next to other vehicles if you need the customer to take a photo of the full side of the uhaul because it was very difficult to get the picture

Rating:

4.0

Overall experience was positive, except that the vehicle was not clean. I have made U-Haul aware and am awaiting their response.

Rating:

3.0

U-haul software was not working, I lost a lot of time. U-Haul truck cleanliness barely acceptable (as always)

Rating:

5.0

The back of the truck was slightly dirty, but the customer service was exemplary. The Hasty Market staff went above and beyond to ensure customer satisfaction.