Customer Reviews for Havendale Chevron

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Havendale Chevron

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Katherine S. on

Rating:

A flea bit me while waiting to be helped.

Jose G. on

Rating:

Customer did not leave a comment.

Cuwana L. on

Rating:

Customer did not leave a comment.

Marni C. on

Rating:

After i had paid and the guy came out to hook up trailer, he said he had a customer and had to go back inside. He didn’t come back out for 25 minutes. I had already put the trailer on my hitch and hooked up the wiring to test the lights, because I didn’t want him to leave again in the middle. In all, I was there for 50 minutes, even though I had done the check in online. The guy was extremely condescending to me. I will not return there or recommend them. This is the 2nd bad experience with Uhaul in a row. I will be looking for alternatives.

Michele T. on

Rating:

The staff was very helpful and extremely polite.

William D. on

Rating:

Great

Joseph M. on

Rating:

Customer did not leave a comment.

mark K. on

Rating:

This location does not represent the U-Haul brand well. If you want to serve your brand, I would remove them from your organization

Doretha J. on

Rating:

Customer did not leave a comment.

John N. on

Rating:

First if all get your people to give the renter paperwork on what they rent and not try to charge the wrong person for damage of a truck they didn't do.

Albert L. on

Rating:

Customer did not leave a comment.

Samuel B. on

Rating:

Customer did not leave a comment.

DARYLE H. on

Rating:

Nice clean trucks great service good people

Noah G. on

Rating:

Train staff on different scenarios of rental. Some staff aren't aware of tax exemption for government rentals.

Richard B. on

Rating:

Customer did not leave a comment.

SUSAN B. on

Rating:

I will drive to a different location to return any future uhaul items. The clerk who owned this drop off spot was rude, threatening to charge my card because he was too lazy to help his customer (instead of helping or even talking to me, he told me he’d charge my card for the clean out fee if I left the trailer parked where I had it). Worst service Ive received in a long time. I won’t ever go there again.

Francisco V. on

Rating:

Have the trailers positioned to go out rather than putting it inwards where someone has to get out and drag it to the hitch.

Joseph J. on

Rating:

Thanks for the great service!

SCOTT B. on

Rating:

Their business hours on the U-Haul site show they close at 11pm and we called first to verify we could drop off a transport however the guy in charge we rude when we didn’t put the trailer in the exact location he wanted it in and then charged us an after hours drop off fee even though we were well before the closing of the site.

Warren H. on

Rating:

The trailer had broken railing inside and had debris on the floor. During the trip the roll up door stuck up. Uhaul could not get anyone to my Travares Florida location for an hour, After an hour, I was told it would be another 30 minutes, My mother in law had passed and the viewing was about to start. I could not leave the trailer open. Uhaul said iot took a special tool to fix the door, but I was able to reach my hand between the door and roof to get the door free. My hand was scraped up. The uhaul contractor called when he showed up, I told him I fixed it and he could leave.

DARYLE H. on

Rating:

Good trucks excellent service

DARYLE H. on

Rating:

Excellent service great people good new trucks

DARYLE H. on

Rating:

Very good people good customer service

DARYLE H. on

Rating:

Very nice truck clean an ride good

Rob F. on

Rating:

Customer did not leave a comment.

DARYLE H. on

Rating:

Good trucks cold ac

robert S. on

Rating:

After hours drop off,very convenient,thank you

cathy H. on

Rating:

Customer did not leave a comment.

Stewart B. on

Rating:

Everything went well. I was treated w/ respect and courtesy. Truck was clean and very user friendly, easy to load. Had plenty of git up and go with a 5000 Lb. load in it. Handled as well loaded as it did empty. It was a good experience with an affordable price.

Manuel D. on

Rating:

La persona que nos atendio fue muy irespetuoso, desagradable. No nos queria dar servicio y nosotros teniendo una reservación. Mi esposo necesitaba ir Al baño y el empleado le dijo que tenía que pagar veinte dolares por usarlo. Ademas no tenía El equipo listo para usarlo. Fue la experiencia mas desagradable que hemos tenido. Espero que Hagan algo en El asunto.

Howard P. on

Rating:

Truck was full of cockroaches we had to buy roach spray before loading truck. At least 40 roaches.... Rental agent was VERY unconcerned! Will not rent here again!! I have photos if you would like to see them!

LIZDELLYS G. on

Rating:

Customer did not leave a comment.