Customer Reviews for Haymakers 785
(U-Haul Neighborhood Dealer)

Rating:

5.0

Clear direction to the drop off box for the keys.

Rating:

3.0

There was no one to check me out. The staff took the key & replied they would let other staff know.

Rating:

5.0

Amber is the best! She is very smart and great at what she does

Rating:

3.0

Have dropped things off here twice. Both times they say "just give me the keys" we will check it in later. You have to ask them to give you something that proves you turned it in on time and they seem to be bothered that you want something. As an attorney I believe everyone that returns a vehicle should get a receipt that they turned it in and verify the time it was turned in and that they the rental blankets were accounted for. Its a nice location just the only UHAUL I have been to that does not even look at the vehicle when you turn it in.

Rating:

5.0

Staff made it very easy to drop off the truck. very fluid and fast thank you

Rating:

3.0

turn in at 7:00 pm and no one there to check in that would have to leave a note for the nightshift

Rating:

3.0

Not helpful at all

Rating:

3.0

The lady that I picked the key up from had no idea that I was renting and when I showed her my receipt on my phone, she never even looked at it she just kept saying I don't have a truck for you.

Rating:

2.0

no one come out to look at the trailer or help to unhook it

Rating:

5.0

I don't ever want to rent a truck again without cruise control. I had a sprained right knee, so pressing on the gas for hours was so painful.

Rating:

5.0

The manager was amazing very helpful and friendly

Rating:

3.0

I wasn’t shown anything about truck, just give keys.

Rating:

4.0

There was a problem with computer program that kept us there for about 30 minutes!!

Rating:

1.0

When I turned in my keys they never looked to see if everything was cleaned out or not

Rating:

4.0

Requested 3 dozen furniture blankets, they only had two. Was given a refund for the 3rd dozen but had issues at the drop off location because reservation still said I had 3 dozen.

Rating:

3.0

The vehicle we were given was beat up and disgusting, previous users did not submit photos or follow the proper return procedures. The vehicle was given to us nearly empty and returned with nearly a quarter tank, yet I was charged 20 dollars for gas while returning through the online portal. The U-Haul app is non functioning and would not accept any photos of the odometer. The return location's after hours drop box would not fit the key and I had to hammer it into the box to get it to fit. I have spent nearly 5000 dollars on UHauls services within the past 3 months and I can say for certain that this will absolutely be the last time I use this companies services.

Rating:

5.0

Excellent service @ this location. Gina & staff very polite and professional. Kristi is awesome as well. Highly recommend this place!

Rating:

5.0

great friendly service

Rating:

5.0

The trailer was dirty on the inside, particularly on the inside of the drop down door. Some of my furniture items had to be cleaned after transit

Rating:

3.0

Did not have dollies I ordered. They were friendly and tried to resolve the issue, but couldn't.

Rating:

4.0

Fast grea service