Customer Reviews for HDM Leasing Corp

We had a little delay getting started because the previous renter returned the vehicle after hours and it needed to be inspected before I could pick up the truck. Everything from there on went smoothly. The office was closed when I returned due to a power failure, but I was able to use the outside key drop. The final bill came promptly by email the next day. Thanks for all of your help!

Brief run through on truck dash lights, and operation

The store was closed when we arrived. Even though we got there at 1:30 and it is supposed to close at 2:00. We also called to make sure someone was there and they said yes. We did the remote drop off and it went fine.

Excellent customer service. The representative (Eric maybe) was both knowledgeable and accommodating. I arrived an 1.5 hrs late with an ontime call. The truck was clean and well maintained. 5 min and I was on my way. Highly recommend this location. Thanks for the great service.

Thank for you service

Customer service was great!

Scott could not have been more helpful.

Awesome place, great customer service. Will certainly use this location when needed again.

People at the desk were not wearing any masks. Truck didn't seem to be wiped down on the inside.

I tried to check in using the Uhaul app which froze during the experience. This resulted in my having to go into the store and physically check out. To have the app not bug out would be a big improvement. Thankfully there was a nice man willing to help.

Rep was helpful and processed rental quickly

Scott at Honey do was as professional and helpful as one would hope. A ++

The gentlemen came out to help park the trailer and he unhooked it and quickly checked me out. Great service

Easy pickup and return. Friendly staff. Van was clean, both cab and cargo areas. My only complaint is the apparent unavailability online of a final invoice..

Scott was very helpful, thumbs up!

Great service recommend all l know

Everything went extremely smooth.

Had trouble using the app to return vehicle.

Very easy and convenient

I had never driven a truck before, but it was surprisingly easy to drive the 15 footer I rented.

Very nice staff. Clean truck preformed well.

Great service.

Scott was completely on point. My experience is not to use the after hours options. Real bad!!!!

So I'm new in town here. This location is Primarily a company called “HoneyDo Men” And does the Uhaul thing second. GPS took me to the correct location but I wasn't sure where Uhaul was. After circling by once or twice I noticed in the back the other Uhaul products. Had to jump the curb from the neighboring buisness because the location is at an intersection and you can't really afford to miss it. I'd recommend getting another sign that says Uhaul visible from the road so out of town people don't run into the same problem.

Staff very helpful and friendly

Everything was great! The guy, Scott was very nice. I picked this location also bc i was able to drop it off at a different location closer to my new house where i was moving in to. He made my life so easy & stress free. Thank you! P.S.- Do NOT go to the one in Mohegan Lake, the guy there is a real A-hole, very rude & racist! No respect!

Better than most local rental locations

staff is extremely helpful and accommodating

Difficult to find. Signs should be posted more visibly to drivers

No help to disconnect the unit I have to do it by myself.

:Very difficult to find. I looked for over 30 minutes because I was not sure I was in the correct location. Finally I found the lock box all the way in the back of the building. Better signage would greatly help.

This was a nice location and easy access. The one recommendation would be more lighting when dropping off vehicles in the evening. There was little lighting and a little scary when you are by yourself.

I had a hard time finding this drop off spot late at night. Maybe you could add a u-haul sign if there is not one and more vissable from the street. I got pulled over by a cop cause my GPS brought me to the lot next door and even he did not know that there was even a drop off spot there.This is the only thing i could say about this as it was 9 pm that night and the office was closed for the night.