This location is also the local bar, while I was trying to get things done with the woman working there she would stop what she was doing with my rental on the computer to deal with a customer at the vendor. Poor customer service to me and made me feel like I was an annoyance to her business. After she processed my rental, she told me to go hookup the trailer to my truck and that she would be right out to take a required photo of the trailer. After waiting 5 minutes or more, I went back in to the bar and asked if she was coming and she told me that she had forgotten about me.
TREVOR K
Customer Reviews for Headingley Hotel Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful
Jerry GNav was so accommodating. I had to pick up my rental a day early and she made it happen. It made the move stress free.
Gerry HReally great experience picking up and dropping off the u haul, people were very helpful. I didn't get the 6 furniture mats I ordered but got the move done.
ERIK F