Customer Reviews for HEY IREPAIR LLC
(U-Haul Neighborhood Dealer)

287 reviews

425 W Main St Ste 150   Norwich, CT 06360

(860) 213-8013

Office Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(860) 213-8013

425 W Main St Ste 150
Norwich, CT 06360

Services at this Location:

Office Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JUSTIN L 
Rating:
4.0

Get the price per mileage lower.

JEAN E 
Rating:
5.0

No need for any changes at this location.. Extremely helpful throughout the entire process!!!

FREDERICK D 
Rating:
5.0

Customer did not leave a comment.

EARL C 
Rating:
5.0

It was truly a pleasure to rent from this location. Thank you.

WESLEY F 
Rating:
5.0

Customer did not leave a comment.

WOOD L 
Rating:
5.0

Customer did not leave a comment.

PATRICK B 
Rating:
5.0

Overall a great experience I will definitely recommend this U-Haul location

TODD P 
Rating:
1.0

they charge more for gas

DIEGO A 
Rating:
4.0

The only improvement would be better seating. They only had a child size table and three child size chairs.

JOHN K 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S 
Rating:
5.0

Customer did not leave a comment.

JUSTIN A 
Rating:
5.0

Try to keep rates affordable

ROBERT S 
Rating:
5.0

Customer did not leave a comment.

FREDERICK W 
Rating:
4.0

Customer did not leave a comment.

Daniel R 
Rating:
3.0

Customer did not leave a comment.

CARLOS M 
Rating:
5.0

I've been to this location numerous times I have dealt with the same clerk. I love this place love this guy. As long as he's there, I'll keep coming back.

JOHN C 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN W 
Rating:
5.0

Everything went perfectly and staff was excellent

JOHN C 
Rating:
5.0

Customer did not leave a comment.

KERBY S 
Rating:
5.0

Customer did not leave a comment.

Conni P 
Rating:
5.0

Customer did not leave a comment.

Shannon G 
Rating:
5.0

Great location. The owners are very helpful, and professional. It’s a pleasure working with them.

ROBERT L 
Rating:
5.0

No issues but the truck had a weird pressure buffeting noise like when one window is open a car. It seemed to only happen when the truck was empty. Couldn't get it to go away.

James H 
Rating:
3.0

Was closed didn’t like on line return wouldn’t load pictures to much trouble to just return the truck when you have to check everything snyway

Kevin W 
Rating:
5.0

Customer did not leave a comment.

MARCOS R 
Rating:
5.0

Great friendly service. I’ve rented from this location several times and they are the best!

ROBERT L 
Rating:
5.0

Very friendly to deal with and excellent customer service

LI C 
Rating:
5.0

Customer did not leave a comment.

Sandra P 
Rating:
5.0

Great service will recommend

SARA R 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B 
Rating:
5.0

Wooow Exelent

RAMON A 
Rating:
5.0

I thought Andy was a great leasing agent for UHaul. He was informative, helped me cover all the bases and was a pleasure to deal with.

ANTHONY P 
Rating:
5.0

Iam very hapy whith the service

JOHN G 
Rating:
5.0

Thanks guys

ARIC G 
Rating:
5.0

Andy, the owner, is very customer oriented, efficient and friendly.

ROBERT S 
Rating:
4.0

The staff was friendly and very good at explaining everything. Equipment was clean and worked well.

JEANETTE G 
Rating:
4.0

Very personable person and helpful. I would recommend and rent again

DANIELLE L 
Rating:
5.0

Customer did not leave a comment.

ANGELO G 
Rating:
5.0

Customer did not leave a comment.

JOSUE M 
Rating:
5.0

The people who run this location were very friendly and knowledgeable about the car trailer they rented me. I spent less than 5 minutes in the office completing the contract and then less than 10 minutes hooking up the car trailer to my truck which they did completely and explained the operation of the trailer throughly. I couldn’t ask for a better rental experience!!

RAYMOND D 
Rating:
5.0

Great agent

JOHN R 
Rating:
5.0

Awesome service

ROBERT M 
Rating:
5.0

Customer did not leave a comment.

LEONARD K 
Rating:
4.0

Customer did not leave a comment.

KENNETH L 
Rating:
5.0

Great customer service!

ROBERT L 
Rating:
5.0

excellent customer services

SUK W 
Rating:
5.0

Great service. Only issue I had not the fault of the establishment is really bad Cell Service, was not able to use my phone to check the truck in. I had to call U-Haul to let them know.

ROBERT L 
Rating:
5.0

Easy to rent and easy to return. Excellent customer service from the man who rented the truck to us.

mary R 
Rating:
5.0

Great customer service as well as the attention.

CHARLIE C 
Rating:
5.0

Nothing!

FREDERIC W 
Rating:
5.0

Suoer helpful and a pleasure to do business with

SHANNON G 
Rating:
5.0

I had trouble using the app to complete pick up of the vehicle. Johnny was very helpful and professional.

Vincent S 
Rating:
5.0

Customer did not leave a comment.

PATRICK H 
Rating:
4.0

Customer did not leave a comment.

ROBERT P 
Rating:
5.0

Customer did not leave a comment.

BRUCE C 
Rating:
5.0

Customer did not leave a comment.

KARIN B 
Rating:
4.0

Truck was running pretty rough for a long trip like I took.

GREGORY R 
Rating:
5.0

Clean, fast and super friendly

LI C 
Rating:
5.0

At this location was a great experience. They were very helpful and friendly.

AMY B 
Rating:
5.0

Nothing

DANIEL M 
Rating:
4.0

Customer did not leave a comment.

BENAMIN D 
Rating:
4.0

Customer did not leave a comment.

MICHAEL T 
Rating:
5.0

Customer did not leave a comment.

BRIAN T 
Rating:
4.0

Customer did not leave a comment.

NANCY G 
Rating:
5.0

Customer did not leave a comment.

CRAIG R 
Rating:
4.0

Customer did not leave a comment.

LAUREN G 
Rating:
4.0

Customer did not leave a comment.

Esha J 
Rating:
5.0

Customer did not leave a comment.

JAMIE H 
Rating:
5.0

Customer did not leave a comment.

RUTH T 
Rating:
5.0

They are great I recommend

DAVID G 
Rating:
5.0

The gentleman that was working was excellent to deal with and explained everything he was doing as he did it as well as any questions

MELISSA K 
Rating:
5.0

Customer did not leave a comment.

Matthew B 
Rating:
5.0

Customer did not leave a comment.

JENNIFER L 
Rating:
3.0

Customer did not leave a comment.

Nicole W 
Rating:
5.0

Nothing they where great people and very friendly and easy to work with

john s 
Rating:
3.0

Customer did not leave a comment.

ANTHONY F 
Rating:
5.0

The guy who helped me was professional, fast, knowledgable, and funny.

joe a 
Rating:
5.0

This was the best Uhaul experience ever! Great place, excellent employees

Kevin K 
Rating:
4.0

Great customer service - Uhaul on other hand made me think I was rating my experience but only leads me to this page only rating the stores I rented from. Disappointed that making an online reservation that charges me extra miles to return the uhaul. You should be factoring in the return milage.

Kevin S 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R 
Rating:
3.0

The customer service part,needs some attention, speak to someone the way you want to be spoken to I felt as if they were speaking to me as a child .If it were not for them having the only truck i would of left,even my brother inlaw wanted me to leave because of how they were talking..

Heyward D 
Rating:
5.0

Everything is good everything clean everything is fine

Jorge M 
Rating:
5.0

Customer did not leave a comment.

Normand R 
Rating:
5.0

Nothing this place has already Have the best service.

Patrick A 
Rating:
5.0

Customer did not leave a comment.

Lisa A 
Rating:
5.0

Nothing,I'm very please with everything.

Johann R 
Rating:
5.0

Andy and Johnny run one of the best U-Haul shops I've ever been to

MICHAEL S 
Rating:
2.0

They put on charge on my account for damage done. The damage happended on Monday and I brought the trailer back on Sunday. I did not hit anything or cause any type of damage.

Patricia B 
Rating:
5.0

Nothing. I will always go there for my rental love the service

Tara B 
Rating:
5.0

Customer did not leave a comment.

Bai Q 
Rating:
5.0

The whole experience was top notch! We inspected the truck from top to bottom before I left. He explained everything thoroughly. It couldn't have been easier. Thank you for an easy rental!

Kenneth F 
Rating:
5.0

They were very friendly and accommodating. Everything was clean and worked perfectly. U-Haul should be proud of this location.

Larry D 
Rating:
5.0

Your app did not recognize the location even when I was in the building.

Steven W 
Rating:
5.0

Customer did not leave a comment.

Frank C 
Rating:
5.0

Andy was great! I needed a cargo van last minute. I called and he didn’t have a cargo van. A few minutes later he called me and said a customer just returned one if I still wanted it. We reserved it on the phone and I picked it up 15 minutes later! Terrific customer service!!!

Bob A 
Rating:
5.0

Customer did not leave a comment.

Daniel N 
Rating:
5.0

Customer did not leave a comment.

Luke M 
Rating:
5.0

Customer did not leave a comment.

Cleveland S 
Rating:
1.0

Customer did not leave a comment.

Conrado S 
No reviews have been submitted for this location.
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