Customer Reviews for Hidden Treasures
(U-Haul Neighborhood Dealer)

161 reviews

204 E Main St   Woodbury, TN 37190
(just past McDonalds on the left heading out of Woodbury toward McMinnville)

(615) 563-6315

Location Hours

  • Mon-Tue: 9 am - 3 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 3 pm
  • Sat: 8 am - 12 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed

Services at this Location:

Contact Us

(615) 563-6315

204 E Main St
Woodbury, TN 37190
(just past McDonalds on the left heading out of Woodbury toward McMinnville)

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 3 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 3 pm
  • Sat: 8 am - 12 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing, Donna did an Amazing job! Thanks

michelle M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH O. 
Rating:
5.0

Customer did not leave a comment.

Tom S. 
Rating:
5.0

Donna is excellent!

Bud B. 
Rating:
3.0

Customer did not leave a comment.

JAMES S. 
Rating:
2.0

The owner lived across the street and said she was closed. She was looking out her window. I was dropping 2 trailers. She really didn't want them. Perhaps I shouldn't assume she knew they were coming. She first said she couldn't take them. I told her my paperwork gave her location for leaving them. She finally agreed to take them after that. She said they would be checked in on Sunday morning. Got a witness they were left. Uhaul didn't want to rent to meat first. I was told later there was some mix up. Better not be this time.

MARILYN A. 
Rating:
4.0

I rented a 6X12 enclosed trailer. Simple. Easy. Affordable. I'd certainly do it again if the need arises.

Shane G. 
Rating:
4.0

Customer did not leave a comment.

Erica S. 
Rating:
5.0

Customer did not leave a comment.

Micheal M. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
4.0

I can't even begin to say enough good things about the lady in Woodbury, Tn. that we rented from in the beginning.

Joan S. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
2.0

Always cost more after renting. Rented once returned once and cost extra after each return never to deal with this location

James S. 
Rating:
5.0

Keep doing a good job.

William C. 
Rating:
5.0

None needed! Great help!

Katie C. 
Rating:
5.0

Jack s on the heavier trailers would be nice . But, as far as everything else,Just keep doing what your doing . Fast easy and friendly. I will be back for sure!

Chris T. 
Rating:
1.0

You have to actually call me and ask me there's too much I'm not happy.

Gary M. 
Rating:
5.0

No improvements needed..I arrived a couple hours early for my pickup and contacted the lady and she was very nice and pleasant and I even upgraded to a larger truck and she was more than helpful...thank you

Charla C. 
Rating:
4.0

Customer did not leave a comment.

corey Y. 
Rating:
5.0

Customer did not leave a comment.

RYAN S. 
Rating:
5.0

Very friendly and helpful!!

Larry P. 
Rating:
5.0

Things were good. No problems.

Patricia S. 
Rating:
5.0

The owner went beyond expectations to make this move as smooth as possible! Thank you Donna Coyte! Much appreciated, Paul Elrod

Paul E. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
4.0

They were always available at their phone for questions and courteous.

Earl D. 
Rating:
5.0

Customer did not leave a comment.

William E. 
Rating:
5.0

Customer did not leave a comment.

Danny R. 
Rating:
5.0

My experience was great. No complaints. The salesperson actually met me on their day off for the transaction.

Derrick C. 
Rating:
5.0

Customer did not leave a comment.

BRENDA R. 
Rating:
5.0

Customer did not leave a comment.

Nicholas W. 
Rating:
5.0

Keep Donna as an employee. She is terrific. Thanks.

PETER W. 
Rating:
5.0

We were very satisfied.

KINDALL W. 
Rating:
3.0

For the location, it's as good as it can be

Perry W. 
Rating:
5.0

Customer did not leave a comment.

Kathie W. 
Rating:
5.0

I did not like having to return the truck back to the original location. It would have been much more convenient and cheaper to return it at another location.

Steven E. 
Rating:
5.0

Customer did not leave a comment.

Phillip U. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
3.0

Need better selection on trucks

Shane R. 
Rating:
5.0

Donna was such a blessing to us. She went above & beyond to help us get us a truck! The truck was clean, the right size. Thank you Donna !

Robert W. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Donna is such a helpful person! She knows her stuff!

Terry R. 
Rating:
5.0

Great set up. Convenient to do it online. System very smooth.

Constance B. 
Rating:
3.0

Customer did not leave a comment.

Vicki D. 
Rating:
5.0

Customer did not leave a comment.

John Y. 
Rating:
5.0

Above average as usual... Very pleased

David F. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
4.0

Customer did not leave a comment.

Charles S. 
Rating:
4.0

Customer did not leave a comment.

curt D. 
Rating:
5.0

Customer did not leave a comment.

Keith Y. 
Rating:
5.0

Customer did not leave a comment.

Freeman A. 
Rating:
5.0

As a regular renter. Donna never fails to have clean working equipment and an excellent attitude....... I drive from Smithville to Woodbury just to rent from her

David F. 
Rating:
4.0

Customer did not leave a comment.

OJ G. 
Rating:
4.0

Customer did not leave a comment.

Kyle F. 
Rating:
5.0

Customer did not leave a comment.

Crystal M. 
Rating:
5.0

Donna is the best. She always takes care of us to the best of her ability.

Karen N. 
Rating:
5.0

Customer did not leave a comment.

Lawrence B. 
Rating:
3.0

Customer did not leave a comment.

JOHN R. 
Rating:
2.0

Customer did not leave a comment.

Hannah J. 
Rating:
5.0

Perfect!!!

Vickie C. 
Rating:
5.0

Customer did not leave a comment.

Lavinia H. 
Rating:
5.0

Customer did not leave a comment.

Sharon J. 
Rating:
5.0

Very professional.. very much above expectations....

David F. 
Rating:
3.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Jimmie M. 
Rating:
5.0

Always a pleasure to rent from.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

Tammy A. 
Rating:
4.0

My original reservation was at the uhaul location on Memorial Blvd at Clark in Murfreesboro. Your call center person didn't tell me the trailer would not be there when I told her twice I needed it at store open 7 am. The Woodbury location was closest alternate. You wasted 3 hours of my time, and added 60 miles to my travel yesterday. Terrible service. And I get the privilege of paying full price.

MIKE D. 
Rating:
5.0

Great people. Great customer service. Always a pleasure to deal with.

JOHN F. 
Rating:
3.0

Customer did not leave a comment.

Karen P. 
Rating:
5.0

She was very helpful and kind. I would use them again for my future needs.

danny S. 
Rating:
5.0

My experience was grate.

Toby L. 
Rating:
4.0

Clean the back of the trucks out

Melody M. 
Rating:
3.0

Customer did not leave a comment.

Ron G. 
Rating:
5.0

Customer did not leave a comment.

Brent M. 
Rating:
5.0

Very friendly and helpful. Will be back again.

JOHN F. 
Rating:
5.0

Lady that runs this location is so sweet and patient.

Tim B. 
Rating:
5.0

A very nice newer truck. Drove very well.

Michael E. 
Rating:
5.0

I don't think you need to do anything

Larry P. 
Rating:
5.0

Customer did not leave a comment.

Eugene B. 
Rating:
5.0

Donna was very nice an very helpful in a pinch she made things work out perfectly. I will be using this location again this weekend an she has again been very helpful.

tabatha S. 
Rating:
4.0

Donna was easy to work with. I had issues with my light harness not working. She contacted the nearest full service uhaul I Murfreesboro, TN and helped me take care of the issue. The murfreesboro location got me in first thing in the morning and resolved the problem.

Richard W. 
Rating:
4.0

Customer did not leave a comment.

Ronnie M. 
Rating:
5.0

Friendly and accommodating. Easy in, easy out.

Mark H. 
Rating:
4.0

Customer service from Donna was super. She had everything ready for us when we arrived. No problems at all.

Karen D. 
Rating:
4.0

Customer did not leave a comment.

Martin K. 
Rating:
4.0

Customer did not leave a comment.

doug Y. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Jody H. 
Rating:
5.0

Customer did not leave a comment.

Dana F. 
Rating:
5.0

We received wonderful service scheduling by phone and pickup at store.

Sonya C. 
Rating:
3.0

Customer did not leave a comment.

Robert M. 
Rating:
2.0

Customer did not leave a comment.

anthony H. 
Rating:
4.0

Customer did not leave a comment.

Michael E. 
Rating:
4.0

Donna was so helpful. Could not have been any easier. woodbury needs more advertising for UHAUL business to get the word out. Awesome experience.

Cynthia J. 
Rating:
5.0

it was great with what the conditions were

Marcus B. 
Rating:
4.0

Customer did not leave a comment.

Terry Lee G. 
Rating:
3.0

Donna was easy and great to work. Update your site to reflect her move information. Your computer site did not save or log my rental but Donna was able to get me in a truck.

Linda B. 
Rating:
5.0

N/A everything was great. Thank You!

PEGGY I. 
Rating:
5.0

Donna is friendly and professional

Holden Lee H. 
Rating:
5.0

Very helpful!

Steve C. 
No reviews have been submitted for this location.

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