Customer Reviews for High Desert Auto & RV

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of High Desert Auto & RV

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John S. on

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Joseph M. on

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Paul W. on

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ROBIN G. on

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Angela P. on

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Belinda W. on

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I am a frequent uhaul user, if I could I would only rent from this location. The management team is the best I’ve ever dealt with. Next time I use uhaul I will check here first.

Bruce E. on

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Polite and expedient

Michael F. on

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Great experience, knowable, helpful.

linda N. on

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They really worked to find the best option for us. They were great.

DON H. on

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Mark T. on

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My initial trailer pickup location was Mom’s Smog on Walnut Avenue. When I arrived at the scheduled time the person at this filthy, disorganized business could not have been less interested in U-Haul business. The scheduled trailer was not there and this nonchalant employee said “they didn’t bring it back, maybe try Charlie’s Automotive on Yucca Ave. A very nice young lady named Sara was very helpful and though she did not have a trailer for one way she found one at High Desert Automotive and RV. Brett at this location was very helpful and though the trailer he had was scheduled to be rented on Tuesday, he made some home calls and located another trailer for his Tuesday customer. After Brett solved this logistical issue everything else went smoothly. Mom’s Smog does not represent your company well and seemed to be totally disinterested in the U-haul business. Sara and Brett were great to deal with and represented your company well.

Douglas J. on

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Absolutely nothing but a gentleman that took care of business I recommend 100%

RON M. on

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Stephanie P. on

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Grant D. on

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Nothing Bret and Laurie we’re great

RICHARD B. on

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I forgot the guy's name but he was amazing..he not only helped us quickly with the truck rental but also gave me ways to fix my own truck things no on else figured out...he also waiting to the last minute to close up shop so we can return the truck ... thank you thank you

chavelo E. on

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OMAR S. on

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Staff was very good to me and and brother in law. Treated us like they knew us a long time. Thank you again.

THEODORE M. on

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Friendly service. Safety conscious

Thomas B. on

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The truck was very dirty but ran very well.

Gary S. on

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Hedily C. on

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Angel G. on

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STEVE G. on

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Office staff has always been exceptional

joseph D. on

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It wasn't the location or truck it was the U-Haul company over the phone I reserved a 26 footer for one location and when I got there they had my reservation but no truck they sent me across town and the same thing happened again the people over the phone kept giving me the run around not only as I late for my movers but I ended up with a 20 footer which made me pay the mover for more hours than I should've and I arrived late and list half a hour tryna find a truck that was promised but never existed just kept getting the run around definitely not satisfied at all this is the second time this has happened to me in a row usually I have a good experience with U-Haul but just had bad experience these last 2 time not happy at all my budget was short for this and it out me behind alot with finances very bad timing for me to go through back mistake like this ....very bad not happy

Karen R M. on

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Pamela F. on

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Very friendly.

kelly D. on

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MICHAEL T. on

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PAMELA S. on

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Jose M. on

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KEVIN K. on

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