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Stephen P.
Customer Reviews for Highway 37 Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would not consider ever using any other moving company. They are my go to due to the quality and dependability of their equipment which make moving a snap. I also appreciate the security of knowing no matter where I'm traveling Uhaul is always near.
Michael T.It's all good!!
Kenny H.I had no problems
Mr J.Great clear instructions on how to return when closed.
Kelli S.Very nice and easy to work with!
BRUCE L.Very friendly folks
Adam T.Excellent business
Terry A.Superior service, excellent equipment, and wonderful experience.
james S.You can't get much better than this HWY 37 storage. The people that run this place are wonderful. And friendly. When I need to move something or someone, they have always had the equipment I needed. All of the other U HAUL places could learn from these people. Thank you for what you do .
Leslie M.If they offer it to you a day early for free, don't do it. That's what I was told and they ended up charging me two days and an extra safe move. They have since given me a refund but I haven't received it yet in my account.
KRISTY L.Outstanding service, very friendly and easy to do business with. Thanks and we will be back for future needs!
Robert G.Did not get a confirmation that tow dolly was dropped off at the site in my email (unless this is it).
Russell J.Lady didn't explain charges just swiped my card. Did even explain mileage charges
CHRISTINA E.The turn In process went a whole lot easier.
Ken A.Curtis was very helpful in getting me into the truck and squared away with equipment. Friendly and knowledgeable staff. I would recommend Hwy 37 Storage for anyone needing truck or storage unit
WADE W.nothing
Charles H.Nothing at this location. The staff was very helpful and courteous!!
Brian M.The employees are so sweet and nice and help in anyway you need
debbie j. | Overall ExperiencePick up location clerk is the best!! Keep up the good work
Enrique C.Check for text message before leaving; there is a checklist which they send to verify equipment condition. I didn't see text until I got home; the link expired by then.
Frederick F.This is soo convenient for me!! This is the third time in 6 months that I've used this location and it's always filled with smiles and excellent customer service! I really appreciate it!!
CHANCE S.Very please with the storage as well as the staff!! Highly recommend this storage unit.
Sheila S. | Overall ExperienceVery pleasant experience! Nice staff and very accommodating! Will be using again for sure.
Quentin P.I though this was an excellent experience from start to finish
Matthew F.Very friendly good customer service
Randall T.Amazing staff. Friendly kitty cat. Loved it!
Scott S.Everyone was very helpful. I rented 3 times for a move, and they made everything very convenient for us.
SCOTT K.Very friendly quick and easy process.
mark A.Very nice experience with the return ..fantastic sense of humor..will recommend
Daniel J.Service was great and personal was very knowledgeable and friendly
HOMER G.Everything was great good service
MARIO J.Ordered blankets but they were out. Wasn't told until I arrived to get truck.
Ron C.They never helped me, charged me for stuff not occured by me, took over $250 from my bank account without my authorization. I don't recommend renting from HIGHWAY 37 STORAGE IN MINEOLA TX
REBECCA S.I was bring one in and picking up another. I made the reservation for 2:45 I got a call before 2 “ your getting this before 2 right? Well yes but the reservation was for 2:45. Took awhile to get the next reservation and was charged a 180.00 deposit mind you I just rented a big moving truck for over 600.00 and returned it just fine I was picking up a tiny trailer and had to pay a deposit. I have rented several times and never had to pay a deposit. Might of not been his fault but why now? And I got no answer other than a shrug. The trailer had good tires but the outside was dirty and the locking mechanism on the doors was hard to maneuver.
Valerie P.Excellent service and recommended a fantastic mover (L&M). Thank you!
David W. | Overall ExperienceGreat customer service
Angela B.No improvement needed. GREAT CUSTOMER SERVICE!!
DELMER C.Can't think of anything they are excellent services
Sheila H.Great customer service! Thank you!
Shawn B.Simple transaction. Helpful staff that hooked me up and sent me on my way. Drop off was flexible and easy
Ann P.Perfect experience. Great people, clean unit.
Jenny R. | Overall ExperienceBest experience ever in moving from truck rental to storage, I recommend this uhaul dealer and storage to everyone!
Mike Mc Whorter c. | Overall ExperienceExcellent facility and staff. Great to work with no nonsense experience. Would highly recommend and use again.
Tod C. | Overall ExperienceBy far the best experience I’ve had with a storage facility. Curtis is the best! Thanks again!
renea s. | Overall ExperienceThis location is the best in town!!!!
mike b. | Overall ExperienceExcellent service from Curtis and his team from start to finish, would highly recommend this storage facility, thanks again.
christopher b. | Overall ExperienceLove the staff ! Very helpful with everything and flexible !!
rahul p. | Overall Experience