Great as alwaysRaymond Z.
Hill Crest Carwash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Devon L.
Ray and Pete are always helpful and a pleasure to do business with.Michael D.
I have booked a utility trailer and received confirmation email.. on the day I pick the trailer, it was given to another costumer. To save my time, I accepted a covered trailer and built a timber ramp to load my machine on the trailer.. it was cold and snowing... really disappointingNaim K.
Pete and Ray were great to deal with and took the time to help me understand what was required to make my move easy. True professionals to deal with.Thank you!Raymond Z.
Customer did not leave a comment.Trenton F.
Nothing!! I spoke with Ray at Hillcrest Car Wash and he was an excellent agent for U-Haul. Ray and Pete were fantastic people to deal with and I look forward to dealing with Hillcrest Car Wash again in the future. Hillcrest is a complete asset for U-Haul!!Mike D.
Had to travel to get the truck 3 and 1/2 hrs away, then when we added a trailer it was full of dirt inside!!! Had to sweep it out twice before putting belongings in it. Been nothing but a disappointing experience!!!Stephanie B.
The depot guy named Ray is very unpleasant and difficult to deal with. He threatened to not give us our rental and tried to charge us more upon drop off. Again Ray was difficult to deal with. Other than Ray my overall experience was great! Thank You to the rest of the uhaul team.tara L.
Customer did not leave a comment.Rhea V.
Customer did not leave a comment.Jaegyun D.
The process is no good. It took 2 1/2 hour phone calls to get my equipment and put me behind so much that I almost could not leave that same day. It was also a nightmare to drop off equipment. Kept getting transferred or hung up on, one of the 2 until I was finally helped by one person and was able to drop equipment off, which wasted at least another hour of my time. It was not a great experience. Not organized at allRob M.
Excellent customer serviceBlair L.
Customer did not leave a comment.Gary G.
Customer did not leave a comment.Amit G.
Customer did not leave a comment.Benjamin B.
Customer did not leave a comment.CHRIS A.
Customer did not leave a comment.James W.
Up north you just don't get the customer service you deserve. It was like I was a bother to the salesperson. Business reaks like smoke.Kyle P.
Customer did not leave a comment.Cheri C.
Customer did not leave a comment.MUHAMMAD F.
Customer did not leave a comment.Kelsey B.
Customer did not leave a comment.David D.
Customer did not leave a comment.Kevin S.
Ray was excellent!!!! He gave us the best customer service.Brian W.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.dustin H.
Customer did not leave a comment.RAY O.
The worker was rude and I felt like I was a burden to himHermel L.
Customer did not leave a comment.LORI B.
There service is excellent and would recommend them to anyonelorren F.
This neighbourhood dealer gave us nothing but issues, false quotes over $800 and argued with us in the store. We had to get our equipment reservation changed because he double booked a truck. I don't know if he is scamming people out of an extra $300 but it needs to be looked into.Alyssa A.
The attendant was friendly and the return was on time. Thank-you for the service! U-Haul and the attendants !tommy A.
Unfortunately the wrong trailer was booked and as a result I had lost thousands of dollars worth of personal belongings because I was unable to transport them. The location where I picked it up did a great job but unfortunately U-Haul did not provide me with the trailer that I needed and that have caused a great deal of personal distress and loss.John M.
Zawarnok's are awesome to deal with. Will recommend for sure!Jeremy R.
Customer did not leave a comment.william S.
Customer did not leave a comment.Thomas K.
Customer did not leave a comment.Pradeep P.
Customer did not leave a comment.Tyson D.
Customer did not leave a comment.Claudene S.
Customer did not leave a comment.Delvene L.
When I dropped off the trailer to Crazy Petes he was closed. I called later in the day to let him know that I had dropped it off. He was excellent. I asked about the "policy" of calling to confirm the renters identity - he said he was not familiar with it. Overall the trailer was great - the pick up service wasJennifer T.
Location is great, Peter is great to deal with and is very helpful...to bad uhaul will not give him the support he needs to service the demand up in Thompson, he has minimum equipment for rent and a huge demand...u haul needs to change there structure to provide this service up there...its a money pit for the uhaul service up there but uhaul doesn't give the dealer the support needed to supply the demand!!! Thanks to Peter for the great help!!!Lorne M.
efficient Very friendly and veryRoss M.
Make sure all equipment is cleaned out properly and in working order before renting it out again. I have used uhaul on many occasions and this was by far the worst.Robert B.
Customer did not leave a comment.Joseph A.
Droped a 10f truck from kal tire steinbach very nice service I recommend itISABELLE R.
I was dropping off. was super easy, and the staff super helpful for unloading the trailer.Peter P.
Pete and Ray are always friendly and helpful.RON B.
Customer did not leave a comment.Gigi Q.
Customer did not leave a comment.edward G.
I dropped off trailer in Thompson MB due to weather conditions I couldn't make it to The Pad MB to drop it off. I was told it is now costing me $533 INSTEAD OF $61. it doesn't make sense to me how they can justify such a huge difference in costs. Not happy with costs!!!!Bea B.
I did find it was very expensive. I did rent a U-Haul last year and hauled it from Alberta to northern Manitoba for around $300.00 dollars. this time I rented from Thompson to Winnipeg it was over $900.00 after I got a $100.00 deposit back. I do own a Speedy Glass franchise and I know we give good prices to U-Haul, It would have been nice to get a discount on my rental.CHRIS A.
I did not go to thompson, so I cannot comment, although i have been at this location previouslyvirgil N.
Customer did not leave a comment.Rhea M.
Peasant man, we were told we would get some monies back from the lady but the gentleman said there was nothing saying that. We just left it at that as we had had enough of it all by this pointJacques S.
Customer did not leave a comment.brent K.
Customer did not leave a comment.Narendra P.
The vibe here is friendly and funny and relaxed.JEREMY E.
Wash the vehicle before hand. Uhaul head office should also give more than two days notice about the change in vehicle. I had booked a 15' truck two months in advance. I had to move with a 10' truck which is a considerable difference when moving across the country.eric L.
Customer did not leave a comment.peter E.
All good. Helpful and professional. Great service.kathleen B.
Clean out truck for next personHerbert W A.
Easy drop off. No issues!Cameron T.
The gentleman who helped me return my truck was incredibly kind and personable. Very fast, great experience!Ellen M.
Customer did not leave a comment.viswanathan S.
Customer did not leave a comment.Brendon F.
Customer did not leave a comment.Kelvin H.
Customer did not leave a comment.margaret R.
Customer did not leave a comment.jalpesh P.
Customer did not leave a comment.Amanda M.
Customer did not leave a comment.larry G.
THE ONLY ROOM FOR IMPROVEMENT I WOULD LIKE IS A BETTER INFO ON FUEL PAY, I ASSUMED TO JUST RETURN THE TRUCK, MY BAD, WAS QUITE SURPRISED WITH THE CHARGE, WE COULDVE GAS UP BEFORE RETURNING.eliza I.
Just after we had a problem ,we got the Canada roadside help #Herbert A.
They let me run to the bank cause I did not have any cash on me , and they even offered me something to drink for freeMichael A.
Customer did not leave a comment.Aureole G.
The truck was held until 12:00 noon instead of 9:00 a.m. That held us up for an extra night stay in hotel and apartment. It was filthy (inside and out, including windows and headlights). It is in need of maintenance (chugged and had hard time accelerating) and cost much more for gas than it should have. Suspension is shot. Rock chip in windshield right in vision line. Tire straps were not attached properly - one popped off en route and the other damaged the car. It had only 1/4 tank and should have been full. We were forced to leave more gas in when dropped off. I believe I should be reimbursed for the hardships we endured. Also, I cannot read the attachment with my receipt.Barb B.
The U-haul representative (Peter) was excellent. In this day and age it is rare to come across customer service like this. I would definitely rent again from him and recommend friends and colleagues to do the same.Alain H.
Customer did not leave a comment.Rahul N.
Customer did not leave a comment.Mark M.
Customer did not leave a comment.TYLER S.
a little better signage of where to drop off stuffAndrew H.
Pete (and his brother) are fabulously helpful and accommodating. Thanks so much for the professional service, and for giving me the extra support and assistance I needed loading my trailer, and helping me get safely on my way.Lori A.
Customer did not leave a comment.Jennifer L.
Customer did not leave a comment.ANDRE A.
Customer did not leave a comment.Andre A.
Customer did not leave a comment.Dana B.
Customer did not leave a comment.SHANNON N.
Customer did not leave a comment.TONY M.
Pete was Great and good to deal with overall good experiencegary S.
How about staff that communicates. Got told why did I not call be for I came to pick it up when I had talked to to other owner of the store the day beforeKristopher J.
Customer did not leave a comment.dennis N.
Customer did not leave a comment.RANDY M.
Customer did not leave a comment.leslie J.
Customer did not leave a comment.WIETSE B.
Customer did not leave a comment.Lawrence J.
Customer did not leave a comment.MELVIN H.
excellent serviceDANIEL B.
Customer did not leave a comment.Dale D.
Uhaul was missing rivets - no other one available so we took anyway as we needed to move stuff to Winnipeg. Laid down tarps but stuff still dirty/wet upon arrival.TINA B.