Customer Reviews for Hilltop Food Market
(U-Haul Neighborhood Dealer)

257 reviews

615 W Daughtery Rd   Lakeland, FL 33809

(863) 859-6077

Location Hours

  • Mon-Sun: 9 am - 9 pm

Services at this Location:

Contact Us

(863) 859-6077

615 W Daughtery Rd
Lakeland, FL 33809

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Vonnie B. 
Rating:
3.0

Customer did not leave a comment.

KENNETH C. 
Rating:
4.0

The truck had a squeaL on ecceleration (belt)definitely needs to be replaced!! Was a bit worried traveling over 1200 miles. Was a worried it may break. BUT THANK GOODNESS WE MADE IT!!

Lawrence N. 
Rating:
5.0

Customer did not leave a comment.

CHARLES T. 
Rating:
5.0

Customer did not leave a comment.

Lucia S. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

edmund V. 
Rating:
4.0

Customer did not leave a comment.

Samuel R. 
Rating:
5.0

Make sure all the lights are working on the trailer Owner of the store didn't offer to come out in case I needed assistance, as I have towed trailers before for my business I didn't need assistance.

kevin L. 
Rating:
5.0

The gentlemen that help me aas very friendly

Frank W. 
Rating:
2.0

It took about 20 before I was handed the keys I did the online check in so I would not have to wait but it still took to long to get checked out. I was very disappointed and I also ordered packing blankets and at the pick up location the told me that they didn't have any.

ERIC G. 
Rating:
5.0

Customer did not leave a comment.

ROBERT L. 
Rating:
1.0

I went inside to let them know I dropped the trailer off and she said NO, you cannot leave it here we are too full. I was not able to drive across town to another location. I left it there. If they can't take drop offs they should not be listed as an option.

TINA J. 
Rating:
2.0

Customer did not leave a comment.

Piper M. 
Rating:
5.0

Nothing

Jason M. 
Rating:
3.0

Customer did not leave a comment.

Luis G. 
Rating:
1.0

No a/c and they were rude.

Nicholas D. 
Rating:
5.0

Customer did not leave a comment.

Jose O. 
Rating:
3.0

Customer did not leave a comment.

Rita Jo C. 
Rating:
5.0

Great customer service.

keeneth G. 
Rating:
1.0

Lied and over charged for a 30 mile radius. Charged twice, very unprofessional. Appropriate action will be taken.

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
3.0

Customer did not leave a comment.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

DANIEL G. 
Rating:
3.0

Customer did not leave a comment.

Lashonda C. 
Rating:
5.0

The staff was very friendly, the equipment was in great shape, and it was very easy to rent. Thanks

Brian G. 
Rating:
5.0

Customer did not leave a comment.

George L. 
Rating:
1.0

This location was less than honest. They claimed they only took a $100 deposit when they actually took a $175.00 deposit off my VISA debit card. I am really upset about this. Please fix this immediately. Also, on my receipt they have my address as Rifle CO, & Not Lakeland FL. I will be calling you folks tomorrow during regular business hours to rectify this. Like I said before, I am REALLY upset about this. This has really to do with their business & not yours, but it does reflect on who you allow to represent you. ....

James B. 
Rating:
5.0

Tire pressure was low or sensors did not work as the low tire pressure icon was lit. It was not mentioned by the owner.

steven K. 
Rating:
1.0

Hard to get the equipment. Hard to drop off my equipment. It took almost an hour to pick up my equipment. No one new what they were doing. The place was dirty along with my rental. I will not be back here.

James M. 
Rating:
5.0

You have done it 100%

Grace B. 
Rating:
5.0

Very friendly and courteous.

Michele D. 
Rating:
5.0

Customer did not leave a comment.

Efrain D. 
Rating:
5.0

Customer did not leave a comment.

Rafael I. 
Rating:
5.0

Easy peasy!!

Ben M. 
Rating:
4.0

I was a little uncomfortable once I arrived at the location because it was a convenient store. Not what I was expecting. However, the store clerk was very nice and helpful. The truck was in the backyard of the store which hadn't been mowed in a while, so I was scared to walk in the grass [snakes]. The truck was in great shape and drove excellent. So overall, great experience.

Lisa M. 
Rating:
3.0

The first truck no have oil on engine Another issue went l arrived to this place l need urgent one bath to made pi pi the men to my no have bath here after issues with oil she said the oil are near the bathroom. Don't make happy

Felix V. 
Rating:
5.0

Customer did not leave a comment.

Kimberly R G. 
Rating:
5.0

Customer did not leave a comment.

Rosa G. 
Rating:
3.0

Customer did not leave a comment.

Donald B. 
Rating:
4.0

Customer did not leave a comment.

tredarus D. 
Rating:
5.0

Customer did not leave a comment.

Kris P. 
Rating:
3.0

Customer did not leave a comment.

Kyle H. 
Rating:
3.0

It's a little small, easy if you can back up though. The truck was very clean, just smelled like dog pretty heavily

Jeremy D. 
Rating:
5.0

Good place I see No need for any improvement to me. Y'all are always my second go to place when the Brick yard don't have what I need to available to rent... Thanks again..

Orlando R. 
Rating:
5.0

Friendly and fast

Alessandra L. 
Rating:
3.0

They way over charged me. I'm not happy

PATRICIA L. 
Rating:
1.0

Customer did not leave a comment.

Nicholas N. 
Rating:
5.0

Customer did not leave a comment.

Carlos R. 
Rating:
3.0

Customer did not leave a comment.

Jose I. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
1.0

Place opened 1 hr late , i was paying the movers 125/hr Besides been 1 hr late, the back of the truck had beer pizza and wings every, stank like a dead person.....we had to air out for about 45min.....i lost 145min paying the movers ....

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Vernia B. 
Rating:
5.0

Customer did not leave a comment.

julie L. 
Rating:
5.0

Nice location, during the rental I had to extend the contract 3 or 4 times and each time I met with a very helpful phone support member. Nice job!

Graham B. 
Rating:
4.0

Inside of truck cabin was dirty. Someone left sand inside console.

Jose F. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
1.0

This was the worst experience I have ever had and will never use uhaul again

Melissa C. 
Rating:
5.0

Very friendly and helpful!

Kerry N. 
Rating:
3.0

Customer did not leave a comment.

Sharon F. 
Rating:
5.0

Nothing, everything was great.

James J. 
Rating:
2.0

I will not use uhaul ever again.lied to misled and charged twice what I was told .horrible experience.

Myrtle C. 
Rating:
5.0

Customer did not leave a comment.

Rodrigo S. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
4.0

Customer did not leave a comment.

Kathy B. 
Rating:
5.0

Customer did not leave a comment.

Jose A. 
Rating:
5.0

Hilltop is great location owner is very friendly and I had no issues at all and everything was done very fast

Johnathan P. 
Rating:
5.0

Na

Zachary M. 
Rating:
4.0

Customer did not leave a comment.

Maria T. 
Rating:
3.0

Customer did not leave a comment.

Nadia J. 
Rating:
1.0

Back of truck was dirty with bed sheets and used condom

Michael D. 
Rating:
5.0

Nice, friendly, very helpful people. A+. Fast and easy drop off.

Vicky J. 
Rating:
5.0

Customer did not leave a comment.

Frank A. 
Rating:
5.0

Customer did not leave a comment.

Vicky J. 
Rating:
5.0

Customer did not leave a comment.

RENEE C. 
Rating:
1.0

take away these peoples license please. they were rude and uninformative. luckily you had a great over the phone customer service or that whole situation couldve gone worse. this location is horrible and should not exist. please do not let them continue to be rude and scam artists. when i almost walked out the door, he even tried to scam me out of 100 bucks. he goes word for word "if you put a one hundred dollar cash deposit i will give you the truck right now." why? when we already put all the info and had the appointment and even signed all the paperwork we had to. ridiculous. please do not let them run this anymore.

Hector F. 
Rating:
1.0

He overcharged me and gave me bigger truck then I requested and took my money instantly he Charged me before I drove the truck they're not supposed to charge before are they

Alicia C. 
Rating:
5.0

Customer did not leave a comment.

marlon G. 
Rating:
5.0

Customer did not leave a comment.

alan L. 
Rating:
4.0

Great customer service.. in and out in 10 minutes.

OMAR M. 
Rating:
5.0

Customer did not leave a comment.

faul C. 
Rating:
4.0

Customer did not leave a comment.

Ricky Y. 
Rating:
5.0

Nice customer place

Angel M. 
Rating:
5.0

Very friendly service!!

Diana H. 
Rating:
5.0

Customer did not leave a comment.

Angel R. 
Rating:
5.0

Customer did not leave a comment.

Javier G. 
Rating:
5.0

It was such an easy experience and the staff was so friendly and helpful! Will recommend to all my friends/family. Thank you.

Alicia C. 
Rating:
3.0

There was a lot of sand in the front of the truck and I didn't get the furniture dolly that I paid for. I would have gone back to ask about it, but I wasn't going to waste my 35 miles on that.

Gilbert T. 
Rating:
5.0

We had a great experience.

delia L. 
Rating:
5.0

nothing. we had a great experience.

delia L. 
Rating:
4.0

Window shield was cracked. But, otherwise good

Jonathan Z. 
Rating:
5.0

Customer did not leave a comment.

Sharon S. 
Rating:
5.0

Customer did not leave a comment.

Edgar F. 
Rating:
1.0

Stopped at the wrong address with reservation for a different location and they ignore it and went ahead and created a new reservation with out asking me, with a higher price different truck size and the truck was dirty. No dolly yet I ended up paying more more than what I had reserved.

Jessica F. 
Rating:
5.0

Customer did not leave a comment.

delia L. 
Rating:
5.0

Very nice

John H. 
Rating:
5.0

Customer did not leave a comment.

robin V. 
Rating:
4.0

The truck I used needs to have tire maintenance kept coming on

Deborah M. 
Rating:
5.0

Nothing

Rachelle H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top