Let me first say that associate I dealt with at this location was very nice he did a very good job checking me in and checking me out, so I have no complaints about him. I do have an issue with the reservation process. Online I reserved moving blankets when I showed up they did not have any. I made the reservation 2 weeks prior that should have been more than enough time to make sure the blankets I reserved where available. Also I reserved a dolly, but this location did not have any, luckily the associate let me use his personal store dolly. Lastly the back of a truck had some sand and dirt I it, it should have been swept out prior to releasing the truck to me
James Lacombe
Hilltop Food Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakeland, FL 33809
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The young lady working the counter was excellent and friendly.
Gary HillFix this problem i immediately. And I expect an apology AS SOON AS POSSIBLE !!!😠
Rey DeJesusProvide a tongue jacking device as I could not lift the trailer onto my hitch ball
Thane KelleyWhen I picked up the truck, the doors was unlocked and had half eaten fries all on the floor.. the driver seat torn.. felt as if someone was living inside the truck…. I would ONLY recommend this location for after hours drop off! Better yet… don’t go!! Please be advise… I would ONLY drop off after hours to avoid any issues.
Lee Simmons