make sure the U HAUL trucks are available before you tell the renter they are available i fill out the paperwork paid for reservation you stated 2 10-foot vans in in Lamar Colorado that was wrong drove there Non available there next day you stated available in Springfield Colorado got there no vans available they had only 26 ft. then you had wrong place to return it to wasted 2 days so rented it had to gas it up then oil gage said need oil so spent $20.00 put oil in gas cost $100.00 wasted trips with you kept saying 2 vans either location the phone calls to U HAUL daily was getting nowhere but same old answer NOT GOOD RELATION SHIP TO CUSTOMER your rental places not good
James L
Customer Reviews for Hilltop Tires LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I told them that I couldn’t change the drop offsite on the website from a glitch and their response was “ just drop it off wherever” now I’m having to pay triple the original
Luke HHad no problem and the rental was easy to do.
Darren C