Customer Reviews for Hollister Wholesale
(U-Haul Neighborhood Dealer)

187 reviews

371A San Felipe Rd   Hollister, CA 95023

(831) 664-9359

Location Hours

  • Mon: Closed
  • Tue-Sat: 9:30 am - 6 pm
  • Sun: 10 am - 2 pm
Special Operating Hours
  • 10/14/2022 - 10/15/2022: 8:00 am - 3:00 pm

Services at this Location:

Contact Us

(831) 664-9359

371A San Felipe Rd
Hollister, CA 95023

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 9:30 am - 6 pm
  • Sun: 10 am - 2 pm
Special Operating Hours
  • 10/14/2022 - 10/15/2022: 8:00 am - 3:00 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LETICIA N. 
Rating:
5.0

Great experience, thank you!

MARIA D. 
Rating:
5.0

Customer did not leave a comment.

Kathy B. 
Rating:
5.0

Customer did not leave a comment.

Julio O. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

They are very professional, friendly, and helpful. Thank ypu for helping us!

ROSEMARY O. 
Rating:
5.0

Excellent customer service

Katherine F. 
Rating:
5.0

Great & Fast Customer Service, will be back for my the Trailer Rental

Rene A. 
Rating:
5.0

Customer did not leave a comment.

GERRY G. 
Rating:
5.0

Excellent customer service, very helpful I would recommend this U-Haul location to my friends thank you Doreen

DOREEN C. 
Rating:
4.0

Customer did not leave a comment.

Alex V. 
Rating:
1.0

Web side doesn't work

Seunghee P. 
Rating:
5.0

Accommodating and helpful, would definitely use this location for my uhaul needs again

Joseph C. 
Rating:
5.0

Polite and courteous people to deal with.

Jon A. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Daniel I. 
Rating:
4.0

Customer did not leave a comment.

David A. 
Rating:
1.0

I reserved a car dolly . One day before l need it. When I arrived to pickup the car dolly. I was told the car dolly was out and rented. I received a confirmation that the dolly was reserved for me. I was told that he was over booked for that day I had a reservation. ?? Should forget about making reservations online? Fortunately he had a car trailer available Costing more money.

Robert V. 
Rating:
5.0

Customer did not leave a comment.

Ivan T. 
Rating:
5.0

Customer did not leave a comment.

martha H. 
Rating:
5.0

This is my second time renting from this location and I would highly recommend them to my family and friends. Their customer service is being amazing, you feel welcomed and comforted, like a close friend. Will always rent here.

MARCEY D. 
Rating:
5.0

Nothing, it was quick and easy. Thank you!

Darren M. 
Rating:
4.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
2.0

No service. App not working. Took hour and half. Terrible

Paul G. 
Rating:
5.0

It was my first time renting on line, and everything went great. The owner was fantastic, made sure we were hooked up and safe. The trailer itself was fantastic, I would totally recommend it to others. Randy Logue

Randy L. 
Rating:
5.0

Customer did not leave a comment.

Chiyanne S. 
Rating:
5.0

Customer did not leave a comment.

Bronson M. 
Rating:
4.0

The cargo van is in good operating order, but I did mention it was not clean inside and out before I rented. After I returned the cargo van I checked off on your list that it was not clean, and now I'm charged to have it clean, not fair at all.

Anthony A. 
Rating:
5.0

loGcking gas caps installed. People are taking gas from UHauls because they know they have full tanks.

EDWIN P. 
Rating:
5.0

Customer did not leave a comment.

Bruce G. 
Rating:
5.0

Customer did not leave a comment.

peter G. 
Rating:
5.0

Customer did not leave a comment.

Bronson M. 
Rating:
5.0

The check in process was difficult. I wish there had been someone on site at 8:00 so I did not have to used the app. Additionally, I arranged for 2 movers with my order, and those two movers never showed up. The truck itself was good, and the gentleman at the location was very nice and professional.

Zac D. 
Rating:
5.0

Good experience

Carolyn S. 
Rating:
5.0

Customer did not leave a comment.

Stacie P. 
Rating:
5.0

ill be back

nancy R. 
Rating:
5.0

Very friendly and professional crew.

Norman B. 
Rating:
5.0

Friendly, professional, with fine sense of humor, the staff seems happy, flexible for our needs. My wife and I will use this Hollister, CA, U-Haul dealer next time we need to rent a truck. 15-foot box truck, used overnight (24 hours) for moving 1500 pounds of household belongings “locally” in a 20 mile radius, total mileage we put on = 100.

Tim T. 
Rating:
5.0

Scott and his crew are the best

DANIEL B. 
Rating:
5.0

I will continue to rent U-Haul as long as I needed it and recommend it to friends and relatives. Thank you.

roger B. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH D. 
Rating:
5.0

Customer did not leave a comment.

Kelley S. 
Rating:
5.0

Customer did not leave a comment.

ANGELICA M. 
Rating:
4.0

Customer did not leave a comment.

Jose O. 
Rating:
3.0

The vehicle was poorly cleaned from a prior rental. The bed still had what appeared to be mulch in all the bed liner crevices. The cup holders looked like someone spilled a soda in them and let it dry. One tire was 10 psi low. I reserved the vehicle online and included a reservation for moving blankets. The site had none available. I picked it up with a "full" tank of fuel, drove 53 miles mostly freeway unloaded, and it took 5+ gallons to fill it up. Not a great experience, but the only game in town. It did the job.

Patrik H. 
Rating:
5.0

Customer did not leave a comment.

BUDDY B. 
Rating:
4.0

Worked out well for me.

HERMAN O. 
Rating:
5.0

Customer did not leave a comment.

NANCY W. 
Rating:
5.0

Customer did not leave a comment.

Khe L. 
Rating:
5.0

Customer did not leave a comment.

Rosie R. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

Alisa P. 
Rating:
5.0

Very professional experience.

Daniel H. 
Rating:
5.0

Very Professional and Informative!

Arthur A. 
Rating:
5.0

Well when I need the truck they're there the rates could be a little bit better though I think it was cheaper when I used to rent from the regular U-Haul down the street from you, hopefully the race will go down because it is a good business.

NOE S. 
Rating:
4.0

Customer did not leave a comment.

George M. 
Rating:
1.0

The manager Scott and an employee Delores were very rude. The manager Scott actually hung up on me when I called to question why there was a charge when dropped off as I had paid in full prior to pick up. Will never do business with them again.

Haydon T. 
Rating:
5.0

I have no complaints, Everything went very smooth from the time I walked in the door

Ellsworth B. 
Rating:
5.0

Customer did not leave a comment.

Margaret L. 
Rating:
5.0

Customer did not leave a comment.

noe S. 
Rating:
3.0

Regularly check the vehicles fluids. Needed to add a quart if oil to the rental truck.

Eric C. 
Rating:
5.0

Thank you Hollister uhaul

JOHNNA S. 
Rating:
5.0

Very friendly service and fast and easy process

VICTOR G. 
Rating:
5.0

Customer did not leave a comment.

JANYCE J. 
Rating:
5.0

Customer did not leave a comment.

FELIPE A. 
Rating:
5.0

Customer did not leave a comment.

Narayan A. 
Rating:
5.0

Customer did not leave a comment.

SAUL C. 
Rating:
5.0

Customer did not leave a comment.

Andres G. 
Rating:
5.0

Customer did not leave a comment.

VICTOR D. 
Rating:
5.0

Dolores was very nice, friendly and professional. I will be back to this location just for that reason!

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

LINDA T. 
Rating:
5.0

Customer did not leave a comment.

KHE L. 
Rating:
5.0

Great new location. Friendly efficient staff

ANTHONY W. 
Rating:
5.0

Customer did not leave a comment.

LEAH A. 
Rating:
5.0

Customer did not leave a comment.

WENDY S. 
Rating:
4.0

Customer did not leave a comment.

ANTHONY R. 
Rating:
5.0

Front desk staff very friendly.

Cristian P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
4.0

Customer did not leave a comment.

JOSHUA W. 
Rating:
5.0

Customer did not leave a comment.

LEONARD S. 
Rating:
4.0

Customer did not leave a comment.

BONNIE W. 
Rating:
1.0

Customer did not leave a comment.

Rafael T. 
Rating:
4.0

Customer did not leave a comment.

HENRY P. 
Rating:
4.0

The online set up was lengthy, that should have been explained up front that approval would be needed along with 2 Additional contacts

rosio V. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
3.0

Clean the cat box smell out of the rig not just put TWO air fresheners in it.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

Mike D. 
Rating:
4.0

Customer did not leave a comment.

RAY G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD G. 
Rating:
5.0

Great

MICHAEL G. 
Rating:
3.0

Better parking spots for drop off. I did not know where to drop off uhaul since no indications/signs were available.

Olivia L. 
Rating:
3.0

Customer did not leave a comment.

Vannesa H. 
Rating:
5.0

General comment , not specific to this location: U-Haul takes "reservations" online weeks in advance for a specific truck size and pickup location. Then when the day comes to move with all your moving logistics in place, U-Haul will tell you and I quote: "SORRY BUT THERE IS NO TRUCK FOR YOU HERE, TRY DRIVING 3 HOURS ONE WAY TO GET ONE". If you're lucky you may be able to drive one hour and get a smaller truck. If you're not, you lose and your long planned moving day is completely ruined. DO NOT TRUST ANYTHING UHAUL refers to as a "reservation" or "confirmation". THESE WORDS ARE COMPLETE LIES AND THEY FREELY ADMIT IT. UHAUL IS SIMPLY NOT AN HONEST BUSINESS. (They say they will call and tell you 24 hours in advance if your truck is not available. This is also simply not true in my case.)

Scott H. 
Rating:
5.0

Very friendly and responsive.

JOSHUA G. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

This was the first time I used this Uhaul service the staff was very professional and very nice. Thank you

diana C. 
Rating:
5.0

There was only one person but she was friendly and helpful and got everything done.

Anand K. 
Rating:
5.0

No comment

JOSELITO M. 
Rating:
3.0

I will NOT recommend U-Haul to anyone at all after the last minute cancellation of my reservation resulting in a smaller truck than needed and terrible stress and inconvenience during an already stressful move. AND I was overcharged as well. I do not plan on using U-Haul ever again.

Jaime C. 
No reviews have been submitted for this location.

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