Since there is no one there to speak to, more signage would help. We drove over to where the trucks were parked but didn't know where to get the keys which were at the corner of a building on the other side of the parking lot. It's not obvious and it's confusing for people who've never done this before.
KEVIN J
Customer Reviews for Hollywood Flea Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This needs to be advertised as a mobile only site, and reservations should include all info required to checkout and return byyourself, since there was no one around to assist in any way. After waiting 39 min past my reservation time, I had to call U-haul and get walked through checking myself out. On return, same thing, only the link sent me would not let me login (reservation not found). I literally just hooked up went and and did mything and dropped it off, with no one around. Very sketchy operation at best.
KURT K