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LISA M
Customer Reviews for Holts Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had a very frustrating experience picking up the truck yesterday. I spent over an hour waiting because U-Haul’s payment system was down, and the zone manager would not answer his calls. It was truly a horrible experience. The only positive was the lady at the counter — she went above and beyond to finally make it possible for me to get the truck. She deserves credit for her patience and effort, but overall the process needs serious improveme
Victor ELeann was very nice and informative! She was an excellent representative with a pleasant attitude and was very helpful and professional. This location, Holts Mini Mart, will forevermore be my go to u-haul rental location!! Thanks again Ms. leann!!
MARJORIE HFree Donuts.
ROCCO SThe lady was super nice helping me ,customer service was amazing ,the lady at the store dersive a raise for her good hard work she does ,
carrie mI love this drop off location. It's convenient and the check-in agent is friendly and no nonsense. Always a quick turn around.
James HThe straps were hard to tighten and remove because the mechanism was dry and worn. I didn’t find this out until I was home with the equipment. The lady that was there did her best to take care of me and the 700 gas station customers that were flowing through while I was there.
Russel H