Got quoted for 1 rate, didn't have that size so got offered bigger truck for same rate. Didn't get that rate charged for bigger truck. I'm exhausted, moving sux, y'all win. Convenience = Disorganized = Your profitJason J.
Home Consignment & Auctions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hard to find . No sign .Thomas F.
Do you haul at this location is a business within a business. Not all of the employees are versed in checking in or perhaps checking out rental vehicles. It was an awkward exchange turning my vehicle in and I wasn't entirely sure if I had been checked out properly or if I was going to be billed for another days rental. I actually called the following day to ensure that I was properly checked out and wasn't going to be charged further.John D.
The location needs some signage. I had no clue the place was Even there. Great location and the staff was very helpful.Ray R.
Customer did not leave a comment.John E.
Customer did not leave a comment.Lisa G.
My one gripe is about the trailer itself not having a tongue jack. The 6x12 has a lot of tongue weight even empty, and trying to get it onto my truck by myself was not a lot of fun.Mark M.
Even though I prepaid and attempted to do a quick pick up, my credit card info had to be entered over again after I chose my insurance option. Uhaul desk location in the back of the store is not obvious so you have to wait in line to ask where it is, then wait to be served at the Uhaul desk. Put up an obvious sign near the front door.Shawna L.
May be advantages to you to have a better office locations. Everyone seem to Have problem finding it, then it's a long walk to the trailers and trucks.John L.
I was charged for fuel even tho I filled up the truck.Alan B.
I love picking up and dropping off my UHaul at Home Consignment & Auctions in Whitefish! The staff always has a smile on their face and they put you in a good mood, which is a good thing when you're about to do some heavy lifting! Great customer service!Joy K.
Customer did not leave a comment.Christian J.
The staff at Home Consignment & Auctions is professional and totally customer service oriented. Renting a uhaul from them was a great experience and I will choose this location over others in the future.Joy K.
The truck was fairly new but was missing parts like vents and trim pieces. The truck also had a major exhaust leak, a squeaky belt, and I think the front shocks were shot. The employees were friendly, but the vehicle was terrible. I would have rather move my belongings in a covered wagon. I wish I could have switched vehicles but this was the only one available. Totally not worth the expense. Very disappointed with uhaul's vehicle maintenance.Zane W.
Customer did not leave a comment.Derek T.
Give better instructions on where the drop-off location is located. I missed the strip mall and had to turn off at the next light, turn around in a parking lot, and get back to the light to return to the drop off location. Maybe park one of their U-hauls near the road, since the stores sit back behind the parking lot.GERALDINE D.
Customer did not leave a comment.Kirk E.
Customer did not leave a comment.David F.
Customer did not leave a comment.william R.
Very helpful met our every needs. Will use again.Robbie H.
Customer did not leave a comment.Cornelius P.
Great people!Bonnie P.
Very friendly and courteous. Truck was clean and ran well. Had plenty of trucks to choose from.Greg S.
Customer did not leave a comment.Alex S.
The operator seemed very happy to see me and was very helpful.Geoff H.
Customer did not leave a comment.TODD D.
Customer did not leave a comment.Kevin B.
My uhaul reservation was a self-pickup and self-return. The app was a little clunky on the return. I had to run through all the return steps four times before I could get all the way through the process. Everything else went smoothly.Marc N.
Customer did not leave a comment.Kirk E.
After hours drop off, easy location to find. I ended up phoning the next day to verify and staff was friendly and professional.Emerald K.
Customer did not leave a comment.TIMOTHY M.
Customer did not leave a comment.Wendi B.
Customer did not leave a comment.Mechelle F.