Customer Reviews for Hometown Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hometown Self Storage

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Samuel B. on

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Adrian H. on

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Sam G. on

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These people where helpful as well.

STEVEN E. on

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John C. on

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Derek B. on

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Truck was really dirty but overall good experience and all went smooth!

Gabby R. on

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Kristi D. on

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Kristen J. on

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Paul S. on

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Joel D. on

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LISA P. on

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Theron M. on

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Randal H. on

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There was no problem with the location itself... the problems arose from my pick up location being changed numerous times & so my equipment (2 appliance Dolly’s) were not at this location.... we did have the option of running around town to different uhaul locations to find some, did not have time to waste & other locations were not yet opened... this was prepaid equipment (BIG mistake) I was promptly refunded for this however these carts were desperately needed and the $24 refund mattered little while we moved our items in & out of the residences...

stacy C. on

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CONSTANCE C. on

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Charles W. on

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James S. on

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Running lights did not work on trailer. Roller door would get stuck in the open position. Old trailer showing a lot of use.

Greg G. on

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Robert D L. on

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Mark W. on

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Nothing. Everything was great.

Rick M. on

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JEFFREY M. on

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One of best U-Haul sites I have visited easy pickup easy drop off. Friendly staff!! Will always be my go to location from this point forward!! A+

Greg G. on

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Michael Z. on

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The inside of the trailer was very dirty. We had to clean it out before we could use it. Also, very little room to maneuver the trailer when dropping it off.??

Daniel W. on

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Nicole P. on

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Greg G. on

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Amy H. on

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Gary M. on

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Rich L. on

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David S. on

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Kevin E. on

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MICHAEL M. on

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Served its purpose

MICHELLE W. on

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My only negative would be that the lights weren’t all always working (at least one per hallway worked at all times but that wasn’t always enough light) but staff and facility were all great.

JOSHUA S. on

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Very well kept storage facility. Employees were very friendly and helpful. The only problem I had was, believe, there was a small leak in my unit.

MICHAEL B. on

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Staff was professional and friendly at all times . It was nice to have the same people to wait on my needs throughout the almost five years . Thank you for being so positive and helpful !

LINDA E. on

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No comments

MARK W. on

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Very helpful and convenient for my needs.