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Bennie M
Customer Reviews for Hop In
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good
tudorel MAgent kept me waiting for a long time, even I was waiting on lane like other customers, he skipped me and kept me waiting on side.
Xue SThis is a gas station location. It took a very long time to get through the process. If I had time to go to another location, I'd have cancelled my order. When I walked into the gas station, the attendant on duty told me there were no uhauls available for rent yet there were 6 trucks outside. I showed him my online order confirmation. He contacted someone on the phone, I assume the manager and/or owner. When he hang up he told me to come back after half an hour. I didn't have the luxury of that kind of time..... Overall, it was a nightmare to get through the process but I pressed on.
Wanjiru MThe truck was dirty when I picked it up
Troy MThis was a convenince store in a bad location. There was one person there and kept several of us for uhaul waiting because he was waiting on convenience store customers.
Jeffrey P