Very rude and unprofessional.. tank was not full and the trailer was locked couldn’t get in the back I had to call multiple time and they phone was disconnected
Deleisha B
Hop In
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28262
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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Spent 20 minutes trying to get key out of lock box and when we finally got it open there was no key in it and the guy said o I have it inside and he was even trying to unlock the lock box
Mark CRepresentative did not properly check equipment or gas meter. Gas was exactly the same as when I picked up the vehicle, but still got charged for 3 gallons at above market value despite the fact that the facility is in fact a gas station. Dangerous neighborhood, terrible customer service, and overcharged for improperly inspected equipment. I’m currently reporting fraud to my bank for the incorrect charges. Would love a contact from management but doubt that will happen.
Rita PThe truck I rented today at 1300 W Sugar Creek Rd had trash inside the cab, along with ashes and a strong smell of marijuana. It was completely unacceptable to drive a vehicle in that condition. The odor was overwhelming, got into my clothes, and made me feel sick.
Oleh BVery helpful
Gwendolyn T