Customer Reviews for Horizon Storage
(U-Haul Neighborhood Dealer)

480 reviews

10 Tractor Ave   Miles City, MT 59301

(406) 232-0007

Hours

  • Monday–Saturday
    9 am - 12 pm / 1 pm - 5 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/3/2022: 9:00 am - 3:30 pm

Services at this Location:

Contact Us

(406) 232-0007

10 Tractor Ave
Miles City, MT 59301

Services at this Location:

Hours

  • Monday–Saturday
    9 am - 12 pm / 1 pm - 5 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/3/2022: 9:00 am - 3:30 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Cindie T. 
Rating:
5.0

Went through all equipment, vehicle's fluid levels, attention to detail..

RUSSELL C. 
Rating:
5.0

Have all the equipment promised and not to go 100 miles out of your way to get the rest of the equipment and no one there knowledgeable about how to safely used the equipment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Cindy C. 
Rating:
5.0

Not a thing !

Jim P. 
Rating:
5.0

Customer did not leave a comment.

Malachi T. 
Rating:
4.0

Customer did not leave a comment.

Terri S. 
Rating:
5.0

Customer did not leave a comment.

Jon C. 
Rating:
4.0

Customer did not leave a comment.

Shannette L. 
Rating:
5.0

Customer did not leave a comment.

Kristine H. 
Rating:
2.0

Customer did not leave a comment.

Mitchell J. 
Rating:
5.0

Customer did not leave a comment.

Gary O. 
Rating:
4.0

The gentleman who helped me was very thorough with printing a how to guide and walk around of the rental.

Bailey H. 
Rating:
5.0

Customer did not leave a comment.

Arthur M. 
Rating:
5.0

Very courteous and helpful,

Arthur M. 
Rating:
4.0

Customer did not leave a comment.

Bob L. 
Rating:
3.0

My u-haul leaked

Paige I. 
Rating:
5.0

Customer did not leave a comment.

Sue B. 
Rating:
5.0

Customer service was very helpful and very nice and I enjoyed talking to the gentleman that was there

KATHY V. 
Rating:
5.0

Customer did not leave a comment.

Luke H. 
Rating:
5.0

Customer did not leave a comment.

Reed C. 
Rating:
1.0

Customer did not leave a comment.

Caleb L. 
Rating:
5.0

Customer did not leave a comment.

Bill O. 
Rating:
5.0

Customer did not leave a comment.

Wyatt P. 
Rating:
2.0

Speed up the process. Competent help.

Mike W. 
Rating:
5.0

Customer did not leave a comment.

Randall R. 
Rating:
5.0

At the office in Miles City Absolutely NOTHING !!!!

Patrick P. 
Rating:
5.0

Mark is always great!

Laura W. 
Rating:
5.0

Customer did not leave a comment.

Jacalynn P. 
Rating:
5.0

Everything was perfect. Thank you!

Dustin G. 
Rating:
5.0

Customer did not leave a comment.

Kathy M. 
Rating:
5.0

The gentleman was very helpful and friendly

PAULAA W. 
Rating:
4.0

The employee was great and very knowledgeable. He hooked everything up for us a well. Just fantastic.

Ryan B. 
Rating:
4.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

Customer did not leave a comment.

Mary Lou W. 
Rating:
4.0

Make sure battery connection are tight as well as checking oils & etc. Negative terminal came off after first stop good thing I have some knowledge of vehicles

Barry L. 
Rating:
5.0

Mark Zumpf provided me with outstanding customer service.

Dave S. 
Rating:
5.0

Customer did not leave a comment.

Amanda M. 
Rating:
5.0

Customer did not leave a comment.

Steve Z. 
Rating:
5.0

Everything was top of the line service

RAYMOND L. 
Rating:
5.0

Customer did not leave a comment.

DEE A. 
Rating:
5.0

nothing. The U-Haul team went above and beyond to make sure that the equipment was clean and ready to go, and took extra time to walk me through how to check oil, add washer fluid, etc. and drive safely on the road.

Maja H. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Mark is very efficient and helpful.

James B. 
Rating:
5.0

Customer did not leave a comment.

Gordon S. 
Rating:
5.0

Customer did not leave a comment.

MIKE S. 
Rating:
5.0

Customer did not leave a comment.

Larry A. 
Rating:
2.0

Modern equipment

CHRISTOPHER T. 
Rating:
4.0

Customer did not leave a comment.

LARRY S. 
Rating:
5.0

Customer did not leave a comment.

Blayne W. 
Rating:
4.0

Customer did not leave a comment.

Larry C. 
Rating:
5.0

Customer did not leave a comment.

Brett M. 
Rating:
5.0

Customer did not leave a comment.

Fred F. 
Rating:
5.0

Customer did not leave a comment.

Deanna H. 
Rating:
5.0

They made this as easy as it gets.

WIlliam M. 
Rating:
5.0

Bluetooth in vehicles

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Benjamin D. 
Rating:
3.0

Customer did not leave a comment.

ARLYNN I. 
Rating:
3.0

Customer did not leave a comment.

MARK L. 
Rating:
5.0

Nothing

Coral M. 
Rating:
3.0

Customer did not leave a comment.

KEENAN R. 
Rating:
5.0

Customer did not leave a comment.

Alan M. 
Rating:
5.0

The manager was friendly, helpful, and kind. He was very thorough in showing me the vehicle.

Gayle H. 
Rating:
5.0

Rented the Uhaul motorcycle trailer. Transported a goldwing, trailer is prefect and has great tie downs and a built in wheel chock that works great.

Rich P. 
Rating:
4.0

Customer did not leave a comment.

Miriam V. 
Rating:
4.0

Customer did not leave a comment.

darell K. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

Great customer service!

Christopher B. 
Rating:
5.0

Excellent service, just Excellent

Robert M. 
Rating:
5.0

Never caught his name, but the guy that runs the uhaul in miles city is great. He's the only one there but he runs a uhaul better than the big city ones with multiple employees.

Cameron W. 
Rating:
5.0

Customer did not leave a comment.

Will S. 
Rating:
5.0

Excellent customer service!

Jolene B. 
Rating:
5.0

Customer did not leave a comment.

Laurie B. 
Rating:
5.0

Customer did not leave a comment.

Aren B. 
Rating:
3.0

Nothing I can think of

Leiloni W. 
Rating:
5.0

Horizon was great

Thomas C. 
Rating:
5.0

I really appreciate that I could come in and pick up the truck without having to make contact with anyone! The trouble I was having with my phone (user error) was quickly solved by Julia on the phone!

Michelle C. 
Rating:
4.0

Customer did not leave a comment.

Phillip D. 
Rating:
5.0

I was treated with respect no issues

GERALD F. 
Rating:
5.0

We had a great experience. In terms of renting and returning moving equipment, this was a smooth and easy process.

Shelly N. 
Rating:
5.0

Customer did not leave a comment.

MARGARET B. 
Rating:
5.0

Mark has always been very nice to work with. We rent a storage space from him as well and he has always been very good at customer service.

Gregory K. 
Rating:
5.0

Customer did not leave a comment.

Jim W. 
Rating:
5.0

I have a CDL and have driven numerous types of vehicles, I did a full inspection while fueling above the initial inspection to sign papers and could find no issues, which have great peace of mind about the mileage I was about to drive. The gentleman here in Miles City Montana runs a tight ship with his vehicles and I would be happy to drive one of his trucks again. Thank you.

Anthony L. 
Rating:
4.0

Customer did not leave a comment.

Jory B. 
Rating:
5.0

Customer did not leave a comment.

Christie M. 
Rating:
3.0

Originally I wanted to rent a 6x12 but it was not available to guarantee that it would be there. When I arrived there, there was a 6x12 in the lot. I inquired, was told it was not reserved but it had a flat tire so it was unavailable. How difficult is it to replace a tire? Not that hard or time consuming! Really needed the 6x12, but I guess U-Haul will make more money off me as this will require an additional load because I was limited to a 5x8

John E. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Nothing, return was fast and easy!

coral M. 
Rating:
4.0

Customer did not leave a comment.

Edward H. 
Rating:
5.0

Customer did not leave a comment.

Trudy O. 
Rating:
4.0

Customer did not leave a comment.

Leonard S. 
Rating:
5.0

Customer did not leave a comment.

Dominic P. 
Rating:
5.0

Customer did not leave a comment.

Darell L. 
Rating:
4.0

Customer did not leave a comment.

Tim V. 
Rating:
5.0

Customer did not leave a comment.

JACKIE W. 
Rating:
5.0

Customer did not leave a comment.

Janet E. 
Rating:
3.0

Customer did not leave a comment.

Quentin H. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
No reviews have been submitted for this location.

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