Customer Reviews for Hornsbys Garage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hornsbys Garage

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Danny K. on

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Billy M. on

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Nothing, they were on time and truck was top.

steve T. on

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Patrick R. on

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Melissa W. on

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Tim R. on

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charles Y. on

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Ralph F. on

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steve C. on

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I had a reservation for a truck for a week. The day I show up to get it I arrived at 7:45am. As soon as they open. I had to sit there until 10:30am before I received my rental, because they said their system was down. I used the truck for a total of like 2 hours so they took longer to process my rental then it took me to use it. Why am I still having to pay $50 for this kind of service. They told me they would talk to their boss about so.e kind of refund, but I will never get that phone call, unless they can do right, I will not be referring anyone here.

james C. on

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jackie H. on

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Amy F. on

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Location had strong cigarette odor. Was difficult to breathe and left me with irritated allergies.

lorna D. on

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anna M. on

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Joshua N. on

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Everything was perfect. Easy. Fast.

Ollie C. on

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melinda T. on

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Mark V. on

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Jamie W. on

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Do not lie and tell people there is gas in u-haul, when in fact it was on empty. I tried taking pictures and app would not let me. I drove the exact miles 2x to storage and took it back to Hornsby garage. And it was not 88 miles.. I will be driving next month across country and will never use u-haul or recommend them. Crooks Ann Clark

NICOLE K. on

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Thomas C. on

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Thanks

Keith L. on

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My experience with UHaul was so bad I will never use this company again

Jason J. on

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Clearly mark parking areas, and maybe have an indicator showing what spaces are available. I barely missed a tow along when I was parking because I couldn't see it was there.

Edward M. on

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james W. on

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Again had to have help gitting the trailer off the truck hitch. The personnel were very helpful.

Alissa R. on

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N/A

Ken J. on

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Trailer was dirty.

ROBERT R. on

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Keep up the good work.

Kenneth C. on

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tiffany C. on

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Justin K. on

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Very friendly and welcoming