Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was not any personnel on site as the truck was returned on a Sunday.
MICHAEL P
Rating:
5.0
Customer did not leave a comment.
Ila A
Rating:
5.0
Customer did not leave a comment.
TINA P
Rating:
5.0
Customer did not leave a comment.
Jim H
Rating:
3.0
Customer did not leave a comment.
William B
Rating:
5.0
Customer did not leave a comment.
Shari G
Rating:
5.0
Customer did not leave a comment.
Rosie G
Rating:
3.0
Keep a stock of wiring adapters. Have someone at your location to help lift the trailer onto the hitch and have someone there to accept the return of the trailer and lift the tongue off the hitch. It’s very heavy. Open the office on time so customers don’t have to wait.
Judy R
Rating:
3.0
Quick and efficient drop off.
William B
Rating:
3.0
Customer did not leave a comment.
William B
Rating:
3.0
East drop off. In and out.
William B
Rating:
5.0
Very nice owner.
NICHOLAS M
Rating:
2.0
Someone working there to handle returns and rentals
Adam W
Rating:
2.0
The parking lot was clean. There was plenty of room to move and park the unit. Also a reasonably safe looking area. Poor marks are for no one being there, esp. during their hours of operation listed. I expected my deposit refund on drop off. I had to have a check sent from corporate. Just another issue I should not need to remember to wrap up while moving.
Adam W
Rating:
3.0
Customer did not leave a comment.
Stacy S
Rating:
5.0
Customer did not leave a comment.
Drew W
Rating:
5.0
Customer did not leave a comment.
Ryne S
Rating:
5.0
Customer did not leave a comment.
Terri K
Rating:
5.0
Customer did not leave a comment.
RONALD T
Rating:
5.0
Customer did not leave a comment.
Ken N
Rating:
5.0
Customer did not leave a comment.
Dennis M
Rating:
3.0
Customer did not leave a comment.
Keaton P
Rating:
5.0
This was an outstanding service by Horse Sense Service.
Clinton H
Rating:
5.0
Customer did not leave a comment.
David H
Rating:
5.0
The gentleman that help me was super friendly and a cool azz dude.
Reginald M
Rating:
5.0
Customer did not leave a comment.
DENNIS M
Rating:
3.0
Customer did not leave a comment.
karen z
Rating:
5.0
Customer did not leave a comment.
JAMON K
Rating:
5.0
Customer did not leave a comment.
SEAN S
Rating:
4.0
Customer did not leave a comment.
Christopher B
Rating:
5.0
Great experience with Horse sense trading!!
RICHARD P
Rating:
1.0
I had to help the lady on the computer program because she had no clue what to do. Then she couldn’t figure out how to hook up the trailer