Well, first they told me, their rental agent wasn't in. We drove far and weren't leaving until someone came in after waiting about 20 minutes. Then their computers weren't following their information correctly. We were there for quite a bit of time. I had to run to my bank and go back to House of roses. It wasn't really well planned-out on the staffs end. Truck wasn't cleaned out. After about an hour, we finally drove the UHaul off the premises.
ROSEMARY F
Customer Reviews for House Of Roses
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly service. Truck was clean and worked great.
JOSEPH SCute place. A nice change from corporate environments
LAWRENCE QThey had incorrect hours posted. I was delayed hours until they opened even though they had lock boxes my keys were not placed in there. Also the location said I did not fuel up even though I had a fuel receipt and pictures so that was an inconvience calling customer service.
Michael FNot one but two supermovers had check engine lights on. Also the truck leaked gettin the boxes wet. Longest 350 miles with the truck bucking and engine light flashing.
JOHN M