no one at location during the stated hours of operation. no one answers the phone. U-Haul phone support decided to argue with me about the time of day at the location. Had to get out in the cold and rain to take pictures for U-Haul. The drop off location is nasty and looks abandoned. I will look for other options for equipment next time.
LUKE S
House Of Roses
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Southampton, NY 11968
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I had an appointment to pick the trailer up at 9:30am. I sent an email confirming I would be there at 9:30am to pick it up the day before. On arrival, nothing was done. The trailer was buried in snow and i waited 1hour and 45 minutes for them to get it out. The trailer was packed with well over a foot of snow. I asked if they could shovel it off, the answer I received was we don’t have a shovel. Then things just went downhill. Once I got about an hour away the left signal did not work as well as the brake light. I was not going to drive from NY to SC with one tail light signal working. So by the time it got fixed hours and hours later we had to stay in Long Island with some friends and leave the next day. There is more but the bottom line is my experience sucked at best.
KENNETH OWell, first they told me, their rental agent wasn't in. We drove far and weren't leaving until someone came in after waiting about 20 minutes. Then their computers weren't following their information correctly. We were there for quite a bit of time. I had to run to my bank and go back to House of roses. It wasn't really well planned-out on the staffs end. Truck wasn't cleaned out. After about an hour, we finally drove the UHaul off the premises.
ROSEMARY FFriendly service. Truck was clean and worked great.
JOSEPH SCute place. A nice change from corporate environments
LAWRENCE Q