Customer Reviews for Hudson Motors & Garage
(U-Haul Neighborhood Dealer)

477 reviews

522 N Iowa St   Solon, IA 52333

(319) 624-7044

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: 12 pm - 3 pm

Services at this Location:

Contact Us

(319) 624-7044

522 N Iowa St
Solon, IA 52333

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: 12 pm - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

VINCENT B. 
Rating:
3.0

Van was clean but the security issues with it not starting 3 times and the horrible vibrations while breaking was not acceptable.

Kyle S. 
Rating:
3.0

Truck was super clean, renting personnel took time to explain details of truck and adjusted mirrors for me. Excellent service.

Janice C. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

Very helpful. Thanks for the driving advice!

Heather S. 
Rating:
5.0

These guys we great! I will certainly go back to this location again! Thank you!

Samuel S. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Kelly K. 
Rating:
5.0

Customer did not leave a comment.

Bridget F. 
Rating:
5.0

Very friendly and easy to work with! Will definitely use them again if needed. Thank you Rick and Karen for all of your efforts!!

robert D. 
Rating:
5.0

Thanks Rick! I will always be using this location in the future. I wish all businesses were run like this Solon U-Haul rental!!

melissa P. 
Rating:
4.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Great to deal with

Mary M. 
Rating:
5.0

staff were friendly and helpful!

Michael J. 
Rating:
5.0

Customer did not leave a comment.

JOHN A. 
Rating:
5.0

Just dropped off after hours.

Chris L. 
Rating:
3.0

Customer did not leave a comment.

Brent C. 
Rating:
5.0

Customer did not leave a comment.

Candice B. 
Rating:
5.0

Very friendly and helpful

Andrew S. 
Rating:
3.0

We were charged for gas but had the same amount in the tank. Not worth the time and money to fight it. We don't like the new policy of not having a full tank because it's difficult to determine when there is 3/4's of a tank vs. 1/2 of tank.

KEVIN L. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
4.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Very helpful and knowledgeable

Brian C. 
Rating:
5.0

I will absolutely recommend this place to someone. The experience was great!

Rikkell N. 
Rating:
5.0

Customer did not leave a comment.

Douglas P. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
3.0

Customer did not leave a comment.

Kenneth K. 
Rating:
2.0

Customer did not leave a comment.

RANDALL C. 
Rating:
5.0

Such great people at this location! Friendly and helpful. We will be renting from them from now on!

Kelly S. 
Rating:
5.0

Customer did not leave a comment.

ELIOT J. 
Rating:
5.0

Great friendly service. Equipment was better than expected. I would recommend this service and location to anyone! Thanks

Danny L. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

They went above and beyond to insure we got our truck and went over everything thoroughly. Very nice and extremely helpful. You won't find anyone who will do more to help you.

Douglas S. 
Rating:
4.0

Customer did not leave a comment.

Steven S. 
Rating:
4.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

joesph B. 
Rating:
5.0

Customer did not leave a comment.

Rickey C. 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
Rating:
5.0

They have pleasant personality and good customer service.

ven S. 
Rating:
4.0

Customer did not leave a comment.

Dennis O. 
Rating:
3.0

a bit out of the way from where we needed it. The man who helped us was wonderful.

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

MARY C. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

The customer service was exemplary. They really care about you the customer. That you have everything you need for a great trip.Above all they are just wonderful people. I used them a couple of times in the last few years plus 2 times in April. I highly recommend there services and would most certainly use them again. Rick and Karen feel like old friends. Darlene Coomes

DARLENE J C. 
Rating:
5.0

Customer did not leave a comment.

Michel B. 
Rating:
5.0

Customer did not leave a comment.

Michel B. 
Rating:
5.0

Customer did not leave a comment.

Jeremie M. 
Rating:
2.0

Customer did not leave a comment.

Joe M. 
Rating:
5.0

Customer did not leave a comment.

Leland H. 
Rating:
5.0

Customer did not leave a comment.

Neal C. 
Rating:
5.0

Very nice people

kent F. 
Rating:
3.0

Customer did not leave a comment.

randy B. 
Rating:
5.0

Customer did not leave a comment.

Lynn B. 
Rating:
5.0

I recently rented a trailer and pulled it to Florida. I had issues on the Florida end and I called Rick at the Solon U haul and he accommodated me very well and took care of my problem. His customer service was top-notch all the way from when I first called him, went in and picked up the trailer and signed the contract and all the way through to when my issue was solved by him when I was in Florida. I would highly recommend him. Rick is very friendly and he will have my future business.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
1.0

We reserved our truck for 8 am (this was even confirmed two days prior), however when we went to pick it up the store did not open until 10am. The site was not working to do online check in. We had to drive 45 minutes to get another truck. We had movers scheduled for 830 and had to reschedule them. Very frustrating.

Lee S. 
Rating:
5.0

Very friendly couple

kent F. 
Rating:
5.0

Excellent customer service

Jeff A. 
Rating:
5.0

Rick was absolutely fabulous to work with. He was extremely customer focused and was extremely thorough in going over the truck and trailer operations. Rick provided work and personal contact information to insure that we had someone to contact in the event that we had any issues. Rick was very impressive. Great customer support!!!!!!

Gregory H. 
Rating:
3.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Excellent service small town style. Will be back!

Gerald M. 
Rating:
3.0

It is an o k pick up place, the operators were very helpful tying down the vehicle and guiding the loading up.

ROGER R. 
Rating:
5.0

Customer did not leave a comment.

Ashley P. 
Rating:
5.0

Customer did not leave a comment.

Amy S. 
Rating:
5.0

top notch experience. Rick is a Pro!

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Thank you Rick! You made a stressful time a little less painful. I appreciate you sir.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

Keith K. 
Rating:
3.0

Customer did not leave a comment.

greg D. 
Rating:
2.0

Took over an hour to hook up a car transport trailer. Needs to be faster.

marlin V. 
Rating:
5.0

Rick is a great dealer. Helps you out at the spur of the moment!

Don D. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Didn't get a name, but she was so friendly (and funny). It was after hours, but due to proximity to the lot, she came out to accept the keys and assured us that she'd take care of everything else. Made for a great end to a long day.

William D. 
Rating:
5.0

Terrific people , knowledgeable helpful

Scott M. 
Rating:
5.0

Great folks. Would highly recommend!

Nicholas R. 
Rating:
5.0

We were originally scheduled to pick up from Harley dr in Anamosa. The owner was supposed to meet us at noon. After 35 minutes of calling and texting the number the manager, mike, gave us we went to the location in Solon. About an hour and a half after our scheduled pick up time Mike called my husband back. My husbands number was not the number on file. I believe Mike had no intention of meeting us. He wasted a couple hours of our time on an already hectic day. The location in Solon, iowa was wonderful! They saved the day!

Brian T. 
Rating:
5.0

Excellent service, took great care of us!

Nicholas R. 
Rating:
5.0

Solon uhaul so good and kind. Karen very nice and caring and Rick explained the truck and trailer throughly!

Bill W. 
Rating:
5.0

Rick was very thorough with his instructions on using the U-Haul. I appreciated that!

James S. 
Rating:
5.0

Customer did not leave a comment.

RONNEL H. 
Rating:
5.0

Always very nice and helpful.

Richard R. 
Rating:
5.0

This location was in all the best I have ever experienced. The customer service was beyond great, the quality of the equipment was excellent, and I will only be using this location in the future.

Danielle W. 
Rating:
5.0

Customer did not leave a comment.

Jonathon D. 
Rating:
5.0

Customer did not leave a comment.

Rachel N. 
Rating:
3.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Rick was a great man to work with!

Duane R. 
Rating:
1.0

Customer did not leave a comment.

RICHARD J. 
Rating:
4.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Jeffery B. 
Rating:
5.0

Customer did not leave a comment.

Amie B. 
Rating:
5.0

Rick was great! He showed us exactly how to safely load and secure our vehicle for auto transport. I will be returning to Rick's location for all my UHAUL needs!

Mackenzie V. 
Rating:
5.0

I can't say enough about how Rick and Karen at the Solon, Iowa U-Haul went above and beyond to help us on this long-distance move. Initially, Rick went out of his way to drive to Cedar Rapids to get the second 26 foot truck we had ordered so that we did not have to go to two different locations to get the trucks we needed. Then when we recognized the need for a trailer, he actually delivered it right to our house and hooked it up! But when we ultimately realized late on a Friday afternoon that we were also going to need a second trailer that's when he really went way above and beyond. He drove all the way to Muscatine, Iowa to get one of the last available trailers in all of eastern Iowa and again delivered it to our house in North Liberty and hooked it up. He really got us out of a tough spot. When I commented that I could hardly believe how much he was willing to do to help us, he replied that that's just the typical way they treat their customers. That is amazing. Rick and Karen go high up on our personal "heroes" list and we will always feel extremely grateful for what they did for us during such a stressful time in our lives!

Randal A. 
Rating:
5.0

Customer did not leave a comment.

Johncharles W. 
Rating:
5.0

Customer did not leave a comment.

alex H. 
Rating:
3.0

Gentlemen went and picked up trailer and had it there so I didnt have to drive farther. Trailer that was dropped off needed repair so I felt this was a very nice gesture on his part to make my experience better.

jeremy M. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top