Customer Reviews for Huntsville Rental Center Inc
(U-Haul Neighborhood Dealer)

275 reviews

805 FM 2821 Ste B   Huntsville, TX 77320

(936) 755-3141

Office Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    8 am–3:30 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(936) 755-3141

805 FM 2821 Ste B
Huntsville, TX 77320

Services at this Location:

Office Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    8 am–3:30 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Get some smaller vehicles. Get vans and pickup trucks.

Kyle W. 
Rating:
3.0

I picked up a truck and trailer that the running lights did not work at night , I urge you to make sure that you take pictures of the gas fotr they said it had more gas then it actually had and the lights and anything that they may charge you for because the contract you signed will only be emailed to. You

eugene G. 
Rating:
5.0

Customer did not leave a comment.

Norma H. 
Rating:
5.0

Customer did not leave a comment.

Lan C. 
Rating:
5.0

Customer did not leave a comment.

Jimmy D. 
Rating:
3.0

Customer did not leave a comment.

Gregory P. 
Rating:
5.0

This Location and Personal were very Professional and knew everything about the Uhaul Business. Thank You. Huntsviile Tx Uhaul.

William E. 
Rating:
5.0

Customer did not leave a comment.

Victor O. 
Rating:
5.0

None

Ray R. 
Rating:
5.0

Customer did not leave a comment.

Bryan F. 
Rating:
5.0

Customer did not leave a comment.

Alexis P. 
Rating:
4.0

The location isn't the problem. The system is. I requested the vehicle from Thursday- Sunday. I returned it and an additional charge of 121 tried to hit my bank account.

Jourdain F. 
Rating:
4.0

On the 10 ft trucks maybe add a small ramp and a lift for heavy stuff that some people cannot pick up. Other than that it was great ! Will be renting there in the future if needed. Also a small note: the 89 cents a mile is a little high.

kalvin C. 
Rating:
3.0

It was just a dropoff location.

John O. 
Rating:
5.0

As I've said before, great guys very helpful and friendly

Charles B. 
Rating:
5.0

Great guys helpful and friendly

Charles B. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Best in town!

Terry S. 
Rating:
5.0

They were friendly and helped me quickly

ARTURO JR G. 
Rating:
5.0

Customer did not leave a comment.

rochell H. 
Rating:
5.0

I called ahead and was quoted price for Uhail trailer & shipping blankets the evening before. Next morning, a different guy stated instead of $6 they were $12 for a dozen. That was fine for me and well worth the money. We only had the trailer 5 hours to move some furniture. The guy that took us to trailer was very nice and helpful. Overall a good experience. Thanks.

keely V. 
Rating:
5.0

Customer did not leave a comment.

jorge M. 
Rating:
5.0

Customer did not leave a comment.

TYEESHA B. 
Rating:
4.0

Customer did not leave a comment.

Michael E. 
Rating:
4.0

Customer did not leave a comment.

johnnie L. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Sam H. 
Rating:
5.0

Self drop off was very easy.

Stephen S. 
Rating:
4.0

Customer did not leave a comment.

Jerry A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Lawrence C. 
Rating:
5.0

Keep doing what your doing because this entire transaction went flawlessly! Great job!

Lisa W. 
Rating:
5.0

Easy access to unload and 24 hour drop off was great for late Saturday Evening.

Gary D. 
Rating:
5.0

Customer did not leave a comment.

Terry S. 
Rating:
5.0

Company came through at last minute on a holiday when another uhaul several miles away failed on a reservation. Company was knowledgeable, friendly and wanted to help.

David M. 
Rating:
5.0

Customer did not leave a comment.

Jimmy R. 
Rating:
3.0

No one was there at the advertised open time. Retuned equipment using the app.

Scott Y. 
Rating:
3.0

Customer did not leave a comment.

Ronald G. 
Rating:
5.0

Customer did not leave a comment.

Geraldine C. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
3.0

Customer did not leave a comment.

ralph N. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

RICARDO C. 
Rating:
5.0

The gentlemen who helped me were helpful, knowledgeable, personable; very positive experience

Ken H. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

Ricardo C. 
Rating:
5.0

Great people to deal with no problems whatsoever the guys came out hooked and unhooked

Tommy D. 
Rating:
4.0

I did not go inside the drop off facility. The attendant actually came out to my vehicle to check me in and assisted me with turning in the trailer. He was very helpful and handled everything which is the way it should be.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

Roger A. 
Rating:
5.0

Make sure to have insurance for the vehicle

Kyle W. 
Rating:
5.0

Customer did not leave a comment.

Benjamin S. 
Rating:
5.0

Customer did not leave a comment.

Jeff J. 
Rating:
5.0

Customer did not leave a comment.

ROBIN H. 
Rating:
5.0

The experience was great. They had the trailer I needed and the customer service was great!

heather T. 
Rating:
5.0

Customer did not leave a comment.

Carl E. 
Rating:
3.0

I noticed that we (the customers) have to confirm the photos or update in case of changes prior to driving away. But can photos of the dashboard be included? Like I stated before, the tank was 377 miles full when I drove away, when I filled up it was 477 miles full. Thank you.

Manuel L. 
Rating:
5.0

Customer did not leave a comment.

george Y. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Everything was great!! Thank you!! Scott B.

Scott B. 
Rating:
4.0

Customer did not leave a comment.

William M. 
Rating:
4.0

Customer did not leave a comment.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Carl E. 
Rating:
5.0

Things went smoothly- no big problems

Kyle W. 
Rating:
5.0

Customer did not leave a comment.

rusty C. 
Rating:
5.0

Customer did not leave a comment.

Tammy W. 
Rating:
5.0

N/A

James M. 
Rating:
5.0

The original location was on Texas 219 always closed and will never use that location again but the one I used wax exceptionally helpful

Edward R. 
Rating:
5.0

Customer did not leave a comment.

Stanley S. 
Rating:
5.0

Customer did not leave a comment.

Krystal T. 
Rating:
5.0

Customer did not leave a comment.

Peggy M. 
Rating:
5.0

Customer did not leave a comment.

Blaine H. 
Rating:
5.0

The location was closed - but some of the personnel were there and they offered to help park and unhitch. They were incredibly nice and extremely helpful, even on their day off.

MICHAEL E. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

Everything was great. I was in and out for the pick up and even got a lesson from a nice guy on backing up a short trailer during the return. I can get a little anxious about trailers but with this experience there was none!

Larry M. 
Rating:
5.0

Customer did not leave a comment.

NAMOI A. 
Rating:
5.0

all good

keith M. 
Rating:
5.0

Very friendly and helpful staff.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Customer did not leave a comment.

DONALD P. 
Rating:
5.0

Totally pleased

Richard L. 
Rating:
5.0

Booked online. Everything went great.

JONATHAN S. 
Rating:
4.0

Customer did not leave a comment.

sammy W. 
Rating:
5.0

Nothing, was good friendly service

Jon R. 
Rating:
4.0

Need a better return for weekend, other than that it's was great !

Raymond T. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
1.0

I was charged a cleaning fee when the truck was dirty when I got it

brandon Y. 
Rating:
4.0

It's all good

Robin M. 
Rating:
5.0

The staff are consistently friendly and professional. Their help with the equipment is masterful.

MICHAEL M. 
Rating:
5.0

They're the best. They are my go to location.

Richard D. 
Rating:
5.0

The facility was clean folks were knowledgeable about the trailers and what I needed.

DOUGLAS H. 
Rating:
3.0

It was okay. Once again the person on duty acted annoyed. He said they closed at Noon, even though the website said they wound open until 5pm. I gave him the keys. All I was trying to do was return the truck and dolly. I dropped it off between 1 and 2pm.

Randall C. 
Rating:
4.0

Make sure the tow is fastened tightly at the outset.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Kim M. 
Rating:
5.0

Customer did not leave a comment.

Rodney V. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

SHEILA F. 
No reviews have been submitted for this location.

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