Customer Reviews for Hurst Towing & Recovery
(U-Haul Neighborhood Dealer)

97 reviews

306 Hwy 31   Mooresburg, TN 37811

(423) 500-9026

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(423) 500-9026

306 Hwy 31
Mooresburg, TN 37811

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Cameron L 
Rating:
5.0

They were super awesome, even offered me a ride home. Who does that now adays. I'll rent from them again.

Adam G 
Rating:
5.0

Customer did not leave a comment.

Darlene P 
Rating:
5.0

Customer did not leave a comment.

Paullette T 
Rating:
5.0

The BEST location the BEST SERVICE, and the BEST PEOPLE they are happy to accommodate your needs in anyway they possibly can !!! Overall THE BEST ALL AROUND !!!

Tammie C 
Rating:
5.0

Customer did not leave a comment.

James P 
Rating:
5.0

Extremely clean truck... Very informative personnel... Super professional and friendly above all expectations!

Sharon J 
Rating:
5.0

Very personable and helpful

PAUL J 
Rating:
5.0

Wonderful people and service !

William S 
Rating:
5.0

Customer did not leave a comment.

Tammie C 
Rating:
5.0

Customer did not leave a comment.

Alan M 
Rating:
5.0

Awesome costumer service, friendly and helpful.

Kris Y 
Rating:
5.0

No issues all great! Easy drop off

Mike O 
Rating:
1.0

See above.

Martha P 
Rating:
5.0

Customer did not leave a comment.

CHARLES C 
Rating:
4.0

Customer did not leave a comment.

Shelia E 
Rating:
5.0

Excellent service!

George U 
Rating:
5.0

Customer did not leave a comment.

Brandon C 
Rating:
4.0

Clearer drop off instructions and ensuring paperwork is acurate

Vimala M 
Rating:
5.0

Nothing

Steve R 
Rating:
3.0

Right taillight out. Noticed it on pickup. Asked woman to note it on my contract. She refused, saying it was recorded on the account. Drivers side ratchet very stiff; needs lubrication.

Joseph G 
Rating:
5.0

They were extremely nice, answered all our questions, and was very fast

Kimberly H 
Rating:
5.0

Only thing I can think of is it would have helped us if the truck had the slide out ramp. People were very nice and friendly to deal with.

Rita J 
Rating:
5.0

Customer did not leave a comment.

David K 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
5.0

Very helpful friendly and would recommend for any of your moving needs. Good location. Give them a thumbs up.

David D 
Rating:
5.0

Customer did not leave a comment.

Sonny M 
Rating:
5.0

Customer did not leave a comment.

Joe J 
Rating:
4.0

Customer did not leave a comment.

George C 
Rating:
5.0

Very nice people to work with, very helpful. Highly recommend them.

Barry W 
Rating:
5.0

Customer did not leave a comment.

Charles M 
Rating:
5.0

Nothing, They were great , super nice. Help me with all my towing needs.

Todd N 
Rating:
5.0

Very friendly and knowledgeable

MICHAEL M 
Rating:
5.0

Very friendly staff, equipment very well taken care of. I will definitely use them again in the future.

Matthew S 
Rating:
5.0

Customer did not leave a comment.

Ryan E 
Rating:
5.0

Customer did not leave a comment.

Scott S 
Rating:
5.0

Customer did not leave a comment.

Ryan E 
Rating:
5.0

Customer did not leave a comment.

Larry M 
Rating:
5.0

Customer did not leave a comment.

Michael T 
Rating:
5.0

Excellent service. Rented here a couple of times now.

Larry T 
Rating:
5.0

They were helpful and very friendly.

Eric W 
Rating:
5.0

Great customer service, clean facility and well maintained truck.

Christen L 
Rating:
5.0

Highly recommended! Very helpful staff, fully stocked for your needs. Thank you

HERSHEL H 
Rating:
5.0

Customer did not leave a comment.

rob w 
Rating:
5.0

Our favorite uhaul team to work with!

Ryan E 
Rating:
5.0

Customer did not leave a comment.

William C 
Rating:
5.0

Customer did not leave a comment.

Danny W 
Rating:
5.0

Nothing LOL

William S 
Rating:
5.0

They are absolutely excellent. Mrs. Hurst came in early so I could pick up a trailer early so I could get to Knoxville SamsClub at 9am and make 3 deliveries in 375 miles.

William S 
Rating:
5.0

Great location!

Kathryn B 
Rating:
5.0

I found this u-haul location to be very helpful. Thanks for everything, Steve Bollenbach

Steve B 
Rating:
5.0

Always friendly and excellent.

William S 
Rating:
5.0

Love the people love the service!!!

Charles L 
Rating:
5.0

Great service and people here!! My new go to rental service place.

Charles L 
Rating:
5.0

They had a jack to lift it off the ball

Allen C 
Rating:
5.0

I don’t have any suggestions. You guys are right on the money. I definitely will use you again.

Dakota P 
Rating:
5.0

Excellent service

KEITH W 
Rating:
5.0

Customer did not leave a comment.

Douglas W 
Rating:
5.0

Great service!

Vickie B 
Rating:
5.0

Customer did not leave a comment.

Kyle F 
Rating:
5.0

The problem was not with Hurst. After talking to a few Representatives and was told I would get a call back within 24 hours and have not about the billing that is a definite bad review. Bad billing bad review and nothing has been fixed. Was told one price and then they build another price.

Ricky N 
Rating:
5.0

Easy transaction. Friendly employees. I would recommend to others.

Brenda M 
Rating:
1.0

What can you do for the next customer, cancel your contract with this company. They committed debit card fraud, they are rude, they tried to cheat me out of money.

Joseph P 
Rating:
4.0

Customer did not leave a comment.

Edgar C 
Rating:
5.0

Customer did not leave a comment.

Gary P 
Rating:
5.0

Customer did not leave a comment.

Kellie A 
Rating:
5.0

Customer did not leave a comment.

Heather M 
Rating:
5.0

nothing they were extremely helpful

HARTMAN W 
Rating:
5.0

Customer did not leave a comment.

Ronald I 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
5.0

Customer did not leave a comment.

Joseph E 
Rating:
5.0

Customer did not leave a comment.

Victor G 
Rating:
5.0

Nothing. Service was excellent!!

Laquita C 
Rating:
5.0

Customer did not leave a comment.

Kathyrn B 
Rating:
5.0

Nothing! Excellent customer service, clean equipment and wonderful owners.

Tracy V 
Rating:
5.0

Customer did not leave a comment.

Patrick Y 
Rating:
5.0

Customer did not leave a comment.

Patrick Y 
Rating:
5.0

Great place to rent from. I feel safe with the equipment knowing they check things before it leaves their lot.

Anita W 
Rating:
5.0

Customer did not leave a comment.

JOSEPH J 
Rating:
5.0

Customer did not leave a comment.

Carolyn o 
Rating:
5.0

Hurst Towing and Recovery were awesome to deal with. Amanda and Jason were great and very helpful!

Patrick Y 
Rating:
5.0

Customer did not leave a comment.

CRAIG O 
Rating:
5.0

Customer did not leave a comment.

Tiffany A 
Rating:
5.0

Owners are friendly and knowledgeable. Amanda answered all of my questions and helped with coupling the dolly to the hitch. I will most definitely use Hurst towing for all of my Uhaul needs.

ISAAC H 
Rating:
5.0

Great customer service, very helpful. Highly recommend renting from this place.

ANITA W 
Rating:
5.0

I highly recommend Hurst towing and Uhaul . they were pleasant, efficient and adjusted the mileage fee downward without me having to point it out. Excellent

Bonnie Z 
Rating:
5.0

Very friendly and super nice

MCHENRY M 
Rating:
5.0

Customer did not leave a comment.

PAUL M 
Rating:
5.0

Hurst Towing when above and beyond for us when we returned the truck. The truck was due back on Thanksgiving day. We knew no place was going to be open to return it on Thanksgiving so we wanted to return it the day before. Ms. Hurst actually stayed late so we could drop the truck off and not have to keep it an extra day. I would highly recommend this place.

Vickie W 
Rating:
4.0

Customer did not leave a comment.

SHANE M 
Rating:
5.0

Customer did not leave a comment.

KEITH W 
Rating:
5.0

Always very helpful at this location.

ANITA W 
Rating:
5.0

Great customer assistance. Amanda is the best!

JAMES H 
Rating:
5.0

Customer did not leave a comment.

DONNA D 
Rating:
5.0

These people are amazing no changes needed

JESS C 
Rating:
5.0

Great customer service!

Erasmo A 
Rating:
5.0

Customer did not leave a comment.

LUCINDA W 
No reviews have been submitted for this location.

Additional Services at this Location

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