The van was clean however the display showed it needed an oil change. After returning unit I received a subsequent invoice charging me for more mikes than I used and a fuel charge of $30 plus 2 gallons of gas those charges more than doubled my bill. I used this van for 5.5 miles, I put in $3 gas which is more than I used. The attendant said he could not help me even though the charges were created at the location. He said I should call U-Haul directly. I did, someone took down my concern and let me know I would hear from a local manager. Well I’m still waiting. I false charges more than doubled my bill and apparently it’s of no concern, I’ll call back tomorrow before I ask credit card company to withhold my payment yo them.
ERIC B
Customer Reviews for Husco Gas Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was told the price was $483. I was charged $626. Why was I charged so much more?
JAMES RNice people , but difficult area to drop off with Truck and car carrier
Jon CEasy and comfortable
Abdul AMy vehicle smelt as if it was used to transport a horse at some point this week. I personally like to read disclosures before signing, and having the customer service rep try to get me to sign quickly because the “document will be emailed” did not make me feel too comfortable. Over-all, pick up was not terrible, however, I don’t believe it should take 35 mins to pick up a truck (especially when the driver/renter details were submitted online in completion).
Devon RInclude local mileage with rental. I think $99 is uncalled for! Should be somewhat incorporated into the rental fee.
ANDY S