Customer Reviews for Hwy 22 Safe Stor

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hwy 22 Safe Stor

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William L. on

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I was told at pickup the rental was good for 24 hrs. Was charged for 2 days, not one. That is the only reason you’re not getting an excellent review. If it was the location’s error, then more customer service training is needed.

Leonard R. on

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Everyone was very nice and helpful.

Mark F. on

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Highly recommend this facility. Awesome Staff, clean office, good lighting, safe environment. Plan to use again in the future.

David M. on

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Hubert L. on

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mark F. on

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Awesome facility! Very welcoming. Ms. Kristi went above and beyond to welcome me. She made the drop off for the trailer a very seamless process. WIll plan to use them again and recommend to friends.

Brad L. on

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Jeff M. on

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Reservation was wrong. Told couldn’t change there but could take care of at drop off. Red made for one way and received in town truck and charged for two days.

Edward M. on

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Friendly and helpful customer service

Steve B. on

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As mentioned prior the grease was thick on all trailer parts, so I asked the person at the drop off to help me,given I was going to work. She said she knew nothing about unhooking trailers ! .. so I did it and had then to find a place to have the grease removed .. again .. yes this was a disaster.

Leslie L. on

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Ashley G. on

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James C. on

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Had a problem with my hitch and U-Haul Service sent someone quickly to remedy, so no problem! Appreciate you!

Craig B. on

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Jack G. on

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Worst customer service I have every experienced. Sales lady was rude, cursing several times, and disrespected myself and my colleague. She then told me I could not bring the trailer to the closest location to where I was moving, I had to drive an additional 62 miles out of the way to bring it back to that location. Then in an attempt to make up for how she acted, she said since I had to turn it in about an hour late, I would not be charged the second day, which I was charged anyway. I have used uhaul several times and this is by far the worst.

Angele D. on

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Ronald B. on

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Moving from one house to another is a pain in the rear end. Christy helped mike the process a lot easier. Everything was in order and The Truck was the perfect size for my needs. I would recommend this company to everyone.

terrell A. on

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Roger K. on

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Leonard R. on

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Christy was very helpful and friendly. She worked very hard to make sure I was satisfied, and explained everything very well. It was a pleasure doing business with U-Hall, and Safe-Stor.

kenneth S. on

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Service person very friendly and helpful. Trailer lights and connectors worked well.

Jeffrey C. on

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Rodney P. on

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Jason K. on

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As indicated in my phone call, this location needs to focus on basic customer service and communication.

glenn G. on

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Mark L. on

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Very friendly

Brain M. on

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Tim W. on

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After hour drop off. No one there.

Kelley C. on

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The customer service is amazing! I love the nice ladies there that are very helpful and fun!

Mario S. on

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Laura W. on

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