Customer did not leave a comment.Timothy H.
Customer Reviews for Hwy 434 Mini Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Well we were scheduled to pick up our truck at 10 AM. The lady behind the counter who was working could not help us at all, gave me an anxiety attack. The keys to the truck we were renting were locked inside of the truck in the lock was a bolt lock with a letter code and to me it was excuses she was giving us of why she couldn't get the code and I don't know why because she had the code all along and I'm not lying I had three other people with me who were also angry with her service. She made excuses of why we couldn't get the code to unlock the truck when she knew all along how to get it because she had it she said we needed to pay first and to my knowledge I thought we did but I suppose we did it and she never mentioned that we had to pay first. We were charged extra than we were told the overall experience was awfulCAROLYN D.
Fantastic people go out of their way to assist you.Cindy A. | Overall Experience
Customer did not leave a comment.Lisa F.
Customer did not leave a comment.ERIC S.
Put a better lock on the truck. The alphabet lock is not customer friendly.Ian S.