Nothing, they were absolutely wonderful!Catherine S.
Customer Reviews for Hwy 50 Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.William G.
Tire blew on trailer and caught on fire, possibly due to brake calipers not being properly adjusted; spent an entire day waiting along the interstate for roadside assistance to tow the trailer back to the store. The store charged us for an extra day of rental. Have not been successful in attempts to resolve this with the store location.JULIE C.
Customer did not leave a comment.Donald C.
Customer did not leave a comment.GARY L.
Customer did not leave a comment.Chelsea M.
Gate locked on arrival. Booked for 9am had to wait till 10. Slow leak tire. Not well maintainedpamela H.
Staff was very friendly. I would rent from again and recommend.TAMMI L.
Email access code for yard entry. Otherwise, provide directions for yard entry processTed D.
Friendly, curtious, very professional.Jonathan K.
Thanks People For good Servise ðŸ‘FRANCISCO C.
Nina is competent, caring and welcoming!Steven C.
Customer did not leave a comment.David J.
The staff is very friendly and interactive, however I feel that the on line process should be less cumbersome.Richard S.
These folks are wonderful we deal with them often and highly recommend them.DEBORAH SUE L.
Customer did not leave a comment.karen S.
Customer did not leave a comment.Steven S.
Customer did not leave a comment.KEVIN C.
Customer did not leave a comment.Ivy P.
Customer did not leave a comment.ANDREW K.
The return went smoothly, even though I had to make contact with the proprietors by phone. They were ill and had to temporarily shut down the office, self-quarantining to avoid affecting their customers.Albert V.
Customer did not leave a comment.joyce L.
Awesome individuals! Both Noma and Kevin were super helpful and extremely friendly! I would recommend this location to anyoneRonald L.
Customer did not leave a comment.Steven A.
Customer did not leave a comment.Albert V.
The folks there were friendly and helpful. The trailer needed to be swept out but that is the only thing.Patrick Artur K.
Customer did not leave a comment.James C.
Excellent service. Nice people.Pete M.
Customer did not leave a comment.Michael Z.
everything was good.Carmen B.
Noma was so awesome to do business with. She is very friendly and provides excellent customer service.John W.
Wonderful people here very clean, and easy to get in and out made sure I had everything i needed and showed me how to hook everything up :)Lance R.
One of the best maintained businesses I've seen.shelly P.
Customer did not leave a comment.Earl R.
Everything was perfect.Deborahsue L.
Customer did not leave a comment.Douglas B.
Great service! Helped with a hitch problem and they let me drop the trailer off early. Highly recommended!Jim G.
Customer did not leave a comment.Daniel K.
Truck is under power, and the transmission down shifts hard, over rpms. Who ever ordered these truck got the midnight special. Customer service was great, but for truck wise I'd go Penske or RyderRob R.
Maintain your vehicles better, too many people get flat tires when renting uhauls because the fleet is not adequately maintained. Y'all are famous for this problem online and that's embarrassing.Lee K.
I attempted to rent a u-haul from the KIA dealership on hwy. 50 in Grand Junction Co .prior to going to this great dealer, but they view u-haul as just a side line and are too busy to wait on you.Michael Z.
Customer did not leave a comment.russell C.
Customer did not leave a comment.Donald G.
This location was very friendly, and apologetic for the inconveniences of the previous store. The lady was very helpful, and timelythomas G.
Customer did not leave a comment.Marion M.
Customer did not leave a comment.Jay R.
Customer did not leave a comment.brenda G.
Vehicle trailer axle failed in route. Roadside assistance estimate was 1 1/2 hours without replacement equipment. I had to offload the vehicle from the trailer and have my elderly father drive the Uhaul truck I was driving while I drove the car which was on the trailer the remaining duration of the trip - otherwise I was not going to make it to the destination in time to make my closing appointment on the home we moved into. The failure took place on highway 114, twenty miles south of Gunnison on a very dangerous road with no shoulder and steep drop-offs. After speaking with four individuals with Uhaul (roadside assistance, drop off location, reservation customer service, another customer service rep (William Garza)) ... I still am being charged full price for faulty equipment. I have received a voice mail from Shawn asking me to call back to discuss, which I returned and left a message. I do not understand why this is so difficult. I rented equipment that broke down and left me in a dangerous situation with great inconvenience. Nothing has been done to remediate the fact that I paid for equipment that failed. You owe me ~$380.Thomas T.
This is by far the best UHaul truck rental facility I have ever used. Veela and Scott are the best hostess ever! I will recommend this UHaul rental to everyone I know....Ron L.
Customer did not leave a comment.Max V.
Customer did not leave a comment.Max V.
Super Experience, great drop off!Lorenzo M.
Not well versed with filling out paperwork, very inefficient. Forgot to give me Queen Bed Bag I ordered and erroneously indicated I received 24 blankets, when I only received 12. Had to hookup trailer, no assistance provided. Fortunately my wife was with me, so we could check trailer lights worked before we departed. Glad I had prior experience towing.Jim H.
Customer did not leave a comment.Gerald M.
Customer did not leave a comment.Erin Brae C.
Check in was slow- computer issues bit over all an excellent facility.Corbin D.
Customer did not leave a comment.konrad K.
The U-Haul app was mostly unsuccessful. Many problems and overall not helpful in this process. Would be much easier for me to just communicate directly with this location next time.Jonathan H.
Dealers computer was very slow!!!!!!!!!!! Very thorough with hooking up trailer to pickup.James D.
Very courteous and helpful!Steven C.