The shop owner was fabulous, friendly and helpful. The whole experience did not take long and was easy.
Claire D
Customer Reviews for Hwy 55 Tobacco Shop Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The clerk, Amanda, was wonderful and easy to work with. We have no issue with the location or service there. Our only issue was that the truck was dirty when we received it and the radio would not stay on.
ANNE Mthe biggest problem I had was not with either location, it was w uhaul in general. This was the 3rd truck I have rented in less than 2 months. I drive exactly where I said I was driving, and the. got charged extra for exceeding the mileage in both of the trucks I rented today. Bogus!
DAVID CAdvertise the truth. When $19.95 a day turns into $115 something doesn't add up. Mileage really?
TERESSA AEasy drop off location. The manager was friendly and professional. Check out was straight forward and handled by the manager. The receipt was emailed to me prior to leaving the drop off location. Plenty of space to park the 5*8 enclosed trailer.
THOMAS SCustomer service at the store was very good and professional.
CARSTELLA MTim Williams was very nice and professional. Definitely will rent from that location again.
JEANINE ETruck was full of mud and dirt. I spent an hour sweeping and washing out the back before we could use it . Previous renter left trash and dirty work gloves in cab.
Frederick JPolite and professional no negative comments
JAMES HToo small an area to drop off larger trucks
MICHAEL LNice lady who checked me in and easy to drop off. Location was great too
ERIC GWe used the truck for less than a day. It would have been nice to get some kind of rebate. Location was helpful With a lost bag.
MARK BThere was a box spring left in the trailer I rented. Returned to the shop and we put the box spring in their dumpster. Attendant helped me and was apologetic.
Jeffery D