The 2 furniture dollies and 3 dozen pads I ordered were not provided, forcing me to buy them at the U-Haul store at my destination, and yet this location still charged me for items they failed to provide. Dishonest. Also, this location made it impossible to back out the truck, requiring us to track down owners of cars and asking them to move so we could back out, delaying our trip.Brent C.
Customer Reviews for I G Cleaners & Postal Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fabulous customer service.the lady was extremely helpful and I will refer all my friends.Janis B.
I was told the dolly and furniture pads are free. I stated to the worker at the uhaul location I do not need them as I own 25 furniture blankets and a 2 wheel dolly. She said that's ok then. I was billed for using the dolly and furniture pads. I didn't use them.John B.
Customer did not leave a comment.Michael K.
I would never expect to see a Uhaul rental office in a strip center with a very tight parking lot and an office clerk who has no clue how to rent a truck nor knows anything about trucks. Well I was grateful for the crew that U-Haul sent to this location to make the truck ready.Saad A.
Muy facilLuis Q.
After everything I've been through with uhaul the past two days, being charged an extra day WHEN it was discussed multiple times . This is AFTER my first truck I reserved was not available, the truck they changed it to.. someone forgot to put the keys somewhere for me to pick it up after hours, the app or link or website didn't work for me to pick up the truck, going to another location to pick it up and going through the worst live verification process, etc etc etc.. We discussed that I would be dropping it off at a particular time to numerous people because of all the issues I had was the topping on the cake. The customer service woman I spoke to after my drop off and being charged was very helpful though and for her I give her the only star for assisting me.Sandra C.
Customer did not leave a comment.Earl E.
Customer did not leave a comment.Michael O.
The truck inside was dirty and trash from previous renter left in it. Other then that it was clean.Sharon R.
I found the parking lot where I had to return the UHaul a bit difficult to navigate, so would warn others to be extra cautious here. When I picked up the UHaul it was easier because the store made it easy for me to get out.Roy V.
Customer did not leave a comment.harry B.
Customer did not leave a comment.Cathy H.
Customer did not leave a comment.Jacob H.