I was scheduled to pick the truck up at 8 o’clock. When I got there, it took me almost 45 minutes to get the truck because the system was down and they could not find my reservation. The location and the lady that was trying to help me was fine. But as big as UHaul is, they should have fell safe, so that customers time is not wasted.
julie v
I G Cleaners & Postal Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring, TX 77379
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The representative was very helpful and kind.
Jinny FThe truck has issues with braking. On several occasions when I braked at stop signs, the truck would keep accelerating despite my efforts pushing down the brake pedal and would eventually come to a complete stop in the middle of the intersection.
DONALD BExcellent Customer Service
CHRISTIAN FAfter drop off the u haul truck. Came back to Dallas, she call me , you are not returning furniture moving stuff, we charge you 50 dollar + full charge equipment fee. We have a invoice we are not renting. After 30 minutes she call , everything ok. You don't need to pay any thing. Terrible experience .
ISMAIL B